Windows 10: Could not login to my laptop with correct account's password

I'm using my hp 850 laptop Windows 11 with my Microsoft account, I forgot my pin and tried incorrect passwords then i changed the Microsoft password by the recovery email then entered in laptop but it still says wrong passwordNow I have full access of my Microsoft account but could not login my laptop it says wrong passwordWhat should i do?

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Laptop Login won't accept correct password

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern as you are unable to login to the Microsoft user account either with the old or new password. We would like to know the local user account that you
are currently using is a Standard or Administrator account.



In this scenario, we would suggest you to perform these methods and check.



Method 1: Connect the laptop with an Ethernet cable for network connection
and try the onscreen keyboard to enter the password. Click on Ease of access from the right bottom corner of the login screen beside the shutdown icon, to select onscreen keyboard.



Method 2: We would suggest you to refer the steps as mentioned in this article:

Troubleshoot problems signing in



Regards,

Aditya Roy

Microsoft Community – Moderator

 

Microsoft account doesn't accept reset correct password

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the difficulties you are facing while login to the PC using your Microsoft account.



In this scenario, we would suggest you to perform these steps and check if you are able to sign with the correct login credential in Safe mode. Also check if you are connected the PC to the internet, preferably through Ethernet cable.

1. At the login screen click on the power symbol.
   
2. Hold SHIFT key in the keyboard and click Restart.
   
3. After restarting your system, select the Troubleshoot option.
   
4. Select advanced options under
   Troubleshoot screen.
   
5. Click on Startup Settings
   
6. Click Restart and follow the onscreen steps to go to Safe Mode
   
7. Login with the correct password using the onscreen keyboard.

Please get back to us with the end result for further investigation.



Regards,



Aditya Roy

Microsoft Community – Moderator

 

Unable to Login to the Laptop Using Microsoft Account Password.

Hi Dane,

Thank you for writing to Microsoft Community Forums.

To have better clarity on the issue, answer the below-listed questions and get back to us.

1. Did you make any changes to the computer prior to this issue?
2. Do you have any other Administrator User Accounts in your computer?
3. What is the complete error message that you get when trying to login to your laptop?
4. If you are using a Microsoft Account, are you able to login to
   login.live.com?

Try the below steps and see if this helps.

Step 1: Once you are at the login screen, click on the
Ease Of Access icon on the bottom right corner of the login screen and click on
On-Screen Keyboard.

Step 2: Once the On-Screen Keyboard is up and running, type the correct password using the
On-Screen Keyboard and see if you are able to login to your computer.

Also, try to change the Keyboard Layout From the Login Screen and see if this helps.

For references, you may also go through the steps mentioned in
When you can't sign in to your Microsoft account.

Hope it helps.

Let us know if you got the help you needed by clicking Yes or No.