Windows 10: Could update of Groove Music infect functioning of my mouse?

Discus and support Could update of Groove Music infect functioning of my mouse? in Windows 10 Drivers and Hardware to solve the problem; Hello, I am using a mouse Delux M618SE, which has additional 2 buttons under thumb. The original function of the buttons is Back/Forward e.g. in... Discussion in 'Windows 10 Drivers and Hardware' started by Anastazja86, Apr 29, 2020.

  1. Could update of Groove Music infect functioning of my mouse?


    Hello, I am using a mouse Delux M618SE, which has additional 2 buttons under thumb. The original function of the buttons is Back/Forward e.g. in browsers. Without me updating anything, downloading anything, nor visiting non-secure pages, the function on these buttons changed on April 27th. Now, once clicked, it opens Groove Music player. After removing the player, the buttons started opening Windows Media Player.... I tried to restore the original button function with X-Mouse Button Control, but with no avail. The same issue occurs on 2 different laptops. Removing the battery from the mouse did not restore previous functions. Holding the keys opens Office 365 panel, but I do not know if this was also the case before this mysterious change, as I was always using those buttons only with 1 click.

    Any hints, how to restore the original functions of the button?

    :)
     
    Anastazja86, Apr 29, 2020
    #1

  2. Groove Music Unable to Play Music

    We'll try a different approach, we suggest that you reinstall Groove Music and see if it has the same issue. Follow the steps below on how to remove and reinstall Groove Music:

    • Open Start menu, search for "PowerShell"
    • Right-click the PowerShell shortcut and select "Run as administrator". Agree to the UAC prompt.
    • Type/Copy paste Get-AppxPackage *zunemusic* | Remove-AppxPackage.
    • Once that Groove Music has been uninstalled, launch Windows 10 Store.
    • Type/Search for Groove Music and install.

    Looking forward to your response.
     
    Radney Dri, May 23, 2020
    #2
  3. Josipa Win User
    Groove Music


    My Groove music suddenly stopped playing files when I doubleclick on them (groove music launches but is blank). I can use a different player but I have to click into that player as Groove Music is my default. I am reorganizing all of my music (tens of thousands of files) and this won't work for me.
    Any suggestions?
    I have Windows 10 on a PC.
    I found an online troubleshooting that suggesting I delete temporary files and reset Internet explorer which I did and which has not helped.
    thank you
    (I am also not super tech savy so laymen's instructions is appreciated)
     
    Josipa, May 23, 2020
    #3
  4. Could update of Groove Music infect functioning of my mouse?

    Duplicates in Groove Music

    Hi Geet,

    Thank you for using Windows 10.

    I suggest you to run the App troubleshooter and check if that helps:

    http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

    I would also suggest you to turn off and on the media info of Groove music and check. here is the steps:

    • Open Groove Music.
    • Click on Gear icon (settings) present on the left side of the app.
    • Turn Off the media info and then turn it on.
    Let us know the updated status and we'll be happy to help you further.
     
    Navneet Anand, May 23, 2020
    #4
Thema:

Could update of Groove Music infect functioning of my mouse?

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