Windows 10: couldn't download-virus scan failed

I am having an issue opening any kind of document . I get the message: "couldn't download-virus scan failed". This just started happening last week and i am not sure if it was related to some update. I have windows 10 home in s mode.

:)

 

Downloading files - VIRUS SCAN FAILED

Hi Everyone,

I keep getting the message VIRUS SCAN FAILED when I try and download files from all sites on the internet.

However can download Windows Updates.

Any suggestions would be extremely welcomed.

Thank you in advance,

John

 

Couldn´t install SBSH Explore Pro- installation failed after download

I couldn´t install "SBSH FExplorer Pro" from Nokia Store (cost 4,99 EUR).

Installation failed after download.

Allow all software for installation is active, Online certificate check: On,

download and install is on C:, Space on C: is over 200 MB available.



E72-1, Typ RM-530

software version 053.001, special version 053.001.231.03

Updates for this firmware version available: None.



Freeware of SBSH Explore works perfect- Pro Version installation failed.

After download I couldn´t find installation data (zip or .sisx) on C to with freeware version..



Somebody for help or any ideas?



Support speeches: German and English.



Thank you!





Support of SBSH was contacted.

 

Failing hardware? Undetected virus?

It really sounds like a virus running hidden in the background!
Though you've scanned the pc for viruses it's difficult that the antivirus installed finds anything...as the virus has already passed unobserved by the antivirus app.

My suggestion is to put some executable antivirus and antispyware appz. in your flash disk and scan the pc from that.
Use different ones, portable antiviruses etc....here are some suggestions:

Eset Sysinspector : http://www.eset.com/download/sysinspector.php
PrevX CSI : http://info.prevx.com/downloadcsi.asp
Spyware doctor..etc.

Cheerz