Windows 10: Couldn’t Mount file, Sorry, there was a problem mounting the file

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  1. WINCLUB
    WinClub New Member

    Couldn’t Mount file, Sorry, there was a problem mounting the file

    WinClub, Jan 16, 2021
    #1
  2. NIKHAR_K
    Nikhar_K Win User

    Error when mounting ISO files

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand when you are trying to delete/rename/move the ISO files after mounting it you get an error message. It could be possible that the ISO file is mounted and that is the reason you are unable to modify it.



    I suggest you to eject the ISO file and then try to modify it. Please follow the steps mentioned below:



    1. Press Windows key + E, to open
      File Explorer      .
    2. Click on This PC on the left pane, you will find the mounted ISO file.
    3. Right click on the ISO file and click on Eject. Try modifying the ISO file now.


    Please reply with the status of the issue, we will be glad to help you further.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Jan 16, 2021
    #2
  3. THELASTBOWLOFSOUP
    TheLastBowlOfSoup Win User
    Error mounting .ISO files in Windows 10

    Hi there

    I'm having problems mounting .iso files in Windows 10 Home 64-bit since I re-installed Windows on my new replacement hard drive.

    Every time I tried to do this the computer hangs for a while, then the following message appears:

    "Sorry, there was a problem mounting the file".

    I've tried 3rd party mounting software and I also have no success in mounting .iso files - I have also tried numerous different .iso files and still it is not possible.

    Any suggestions?
     
    TheLastBowlOfSoup, Jan 16, 2021
    #3
  4. ERIC BER
    Eric Ber Win User

    Couldn’t Mount file, Sorry, there was a problem mounting the file

    Error mounting .ISO files in Windows 10

    Hi,

    There are several reasons why you are having issues mounting ISO files on your Windows 10 Home computer. To assist you better, kindly answer the questions below:

    • What other troubleshooting steps have you done so far?
    • Have you tried mounting the ISO files on another computer?
    • Have you tried copying the ISO file to your desktop and mount it from there?
    • Do you have a CD/DVD drive installed on your computer?

    Regards.
     
    Eric Ber, Jan 16, 2021
    #4
Thema:

Couldn’t Mount file, Sorry, there was a problem mounting the file

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