Windows 10: CPU clocks capped after hibernation - HP Spectre x360 - 13-aw0009ur - Windows 10 Pro

MaksymPonomarov · May 19, 2020

I've come across the annoying issue and I don't know how to fix it. After I boot up the laptop from hibernation the CPU clock is capped at 1.3 Ghz. Plugging\unplugging the power cord doesn't really help. Only a reboot.

:)

MarshallHunt25 · May 19, 2020

HP x360 Spectre Windows Hello No Longer Working

Thanks for the suggestion. For reference (for people coming after me trying to find a solution), the steps Lee is suggesting are as follows:

Device Security > Security Processor Details > Security Processor Troubleshooting > Clear TPM

Appreciate the help, Lee, but resetting the TPM using the process above didn't work. All it did was make me reset my PIN and sign in again via my Microsoft account. As I mentioned in my initial post, I have an HP Spectre
x360 Convertible 13-ae0xx, so I've been using the drivers found here:

HP Spectre 13-ae000 x360 Convertible PC Software and Driver Downloads | HP® Customer Support

Also as I mentioned, the latest drivers are installed - that's always my first go-to solution (other than turning it off and on again! ).

Any other suggestions?

StevenCelius · May 19, 2020

HP Spectre X360 cant update to Windows 10 PRO

I was able to upgrade my HP Spectre x360 from Windows 10 Home to Pro by going to Action Center, All Settings, Windows Update & Security, Activation click "Change Product Key" I had a Windows 8 Pro Key that I purchase from Microsoft but wasn't using the
Key, Windows 10 Pro Activate on the HP Spectre x360 without a problem.

Brink · May 19, 2020

New HP Spectre x360 13 debuts

For those who want one device for both their professional and personal pursuits, the new HP Spectre x360 13 emphasizes mobility and security to work anywhere, anytime.

The new Spectre has two times the performance of the previous generation [1], and is HP’s first convertible with a quad-core 10th Generation Intel Core processor and Intel Iris Plus Graphics, verified to the target specification and key experiences of Intel’s Project Athena innovation program. The device has up to 22 hours of battery life [2].

It’s dramatically smaller than its previous generation, with an industry leading 90% screen-to-body ratio at every angle [3]. The new Spectre has also improved cord management by placing the USB-C port angled in the right corner and the power button on the left corner of the device to avoid accidental power shut-offs.

To help users protect their privacy, the HP Webcam Kill Switch counters webcam hacking. The new Spectre also comes with standard security features such as a Windows Hello enabled IR camera and a fingerprint reader, conveniently located on the keyboard deck.

The device now comes in Natural Silver, adding to already polished finishes in Nightfall Black with Copper Luxe accents and Poseidon Blue with Pale Brass accents.

It’s expected to be available in October via HP.com, with a starting price of $1,099.

[1] Based on 3Dmark11 overall score comparison between HP Spectre x360 13 (2018) with Intel 8th Generation processor vs. HP Spectre x360 13 (2019) with Intel 10th Generation processor. Estimated performance gain will vary by configuration.

[2] Up to 22 hours requires laptop configured with Intel Core i5-1035G4 with Intel Iris Plus Graphics, 8 GB LPDDR4-3200 SDRAM (onboard), 256 GB PCIe NVMe M.2 SSD, 13.3” diagonal FHD (1920×1080) 1W display, Windows 10 Home RS4. Windows 10 MM14 battery life will vary depending on various factors including product model, configuration, loaded applications, features, use, wireless functionality, and power management settings. The maximum capacity of the battery will naturally decrease with time and usage. See BAPCo – Since 1991 for additional details.

[3] Based on all convertible PCs defined as the 2-in-1 laptop category as of 9/30/2019. Small is defined by the laptop foot print, length x width. Screen-to-body measurement is percent of active plus nonactive viewing area compared to active viewing area plus border. Measure with lid vertical to the desk.
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Source: HP Spectre x360 13 debuts | Windows Experience Blog

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Windows 10: CPU clocks capped after hibernation - HP Spectre x360 - 13-aw0009ur - Windows 10 Pro

CPU clocks capped after hibernation - HP Spectre x360 - 13-aw0009ur - Windows 10 Pro

CPU clocks capped after hibernation - HP Spectre x360 - 13-aw0009ur - Windows 10 Pro

CPU clocks capped after hibernation - HP Spectre x360 - 13-aw0009ur - Windows 10 Pro

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