Windows 10: CPU Usage at solid 100% and brightness issue

Okay, but what is it? It's not in your system specs.

 

Not sure but I'm about E-mail Microsoft and see if they have a solution. I posted in the Microsoft community about it but no one ever responded to it. But I'll post back if they have a solution or not. Thanks everyone for helping me.

 

In Device Manager, click the down arrow at Display adapters, and tell us what is listed for your graphics.

 

Hi simrick I love reading these post. On the subject on Dell bloatware. What do you

Suggest on un-stall??? What to unstall.
Don't mean to thread hijack

 

Off the top of my head, I would say Dell Backup and Recovery is useless on an upgraded system, wouldn't you?

 

Cyberlink suite 1.34gb
That's the only thing unstalled. Everything else is ok.

haha!!!

 

I never got a response back from Microsoft but the CPU usage is fixed now, I did a clean install of Windows 10 to see if that would fix everything. The brightness button that was grayed out wasn't grayed out anymore but when I clicked it to change the brightness the percentage would change but the screen would not go dim. And eventually the button was grayed out again. The display driver is Intel(R) HD Graphics. Tried updating it but it's already up to date. It might be an issue with Dell.

 

Have you checked the Dell website for driver and BIOS updates for your system?
Product Support | Dell US


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Yeah I did. I updated it and it still didn't work.

 

You mentioned that your battery is going. Have you tried removing it and just using AC power? Sometimes a failing battery can do strange things to a laptop, and even damage it if left in.