Windows 10: Crash dump debugger report - random restarts

Hello, I have recently been experiencing random restarts with no BSOD and no error codes, the problem is also associated with failed shutdown where the monitors would switch off but the computer itself remains on - RGB lights, case fans and GPU fans and would only switch off by hard pressing the power button.The problem occurs randomly, can go days without happening again but it can also happen 3-4 times in a row.System specifications:Windows 11 Version 23H2 for x64-based Systems KB5036980AMD Ryzen 7800X3D32Gb Corsair vengeance pro CL36 6000mt/s7900XTXROG Strix X670-E Wifi1000W Coirsair RM10

:)

 

BSOD Help (also crashes without BSODs and dump files)


Random reboots aren't the same as bluescreens, there are a few different crashes

1. Freeze crash, nothing responds anymore so it is impossible to create a dump because the functions can't be called and also nothing is actually triggering the function for a bluescreen for whatever reason,
2. Shutdown/restart crash, the system doesn't have the time for it,
3. Bluescreen crash, this is actually a real system crash, at least I wouldn't call a freeze and shutdown/restart a real system crash.

Only with bluescreens dumps are generated.

 

BSOD Help (also crashes without BSODs and dump files)

The rebooting issue I am suffering does not generate a blue screen or dump files. After doing some research, it was recommended that I try running Windows' driver reviewer to stress the drivers and potentially generate BSODs to gain some insight into what could be causing the aforementioned reboots. Once I began running reviewer, that is when I was able to create blue screens and the dump files that I attached to this post. Hopefully, they are pointing me in the right direction; however, I am a bit skeptical. Since I cannot seem to cause a reboot using cpu, ram, or gpu stress tests, I find it very difficult to pinpoint whether my problem is with hardware or software. I hope your suggestion to uninstall Panda fixes the problem, but only time will tell.

 

Constant BSOD and Random Crashing

I'm sorry to hear about the issues you're facing with your computer. Random crashes and Blue Screen of Death (BSOD) errors can be frustrating to troubleshoot, but analyzing minidump files can provide valuable information about the underlying causes.

Unfortunately, as a text-based AI model, I'm unable to directly access or analyze files or attachments. However, I can provide you with some general guidance on how to analyze minidump files yourself or suggest alternative troubleshooting steps.

1. Analyzing minidump files:
   
   • To analyze minidump files, you'll need a debugger tool like WinDbg, which is part of the Windows Software Development Kit (SDK). Install the SDK and WinDbg on your computer.
     
   • Open WinDbg and go to "File" > "Open Crash Dump." Browse and select the minidump file you want to analyze.
     
   • WinDbg will load the minidump and display information about the crash. Look for the error message or the faulting module that caused the crash. This information can help identify the potential cause of the problem.
     
   • If you're unfamiliar with WinDbg or analyzing minidump files, you can search for specific error messages or faulting modules online or seek help from forums and communities dedicated to Windows troubleshooting.
     
2. Alternative troubleshooting steps:
   
   • Since you suspect faulty RAM, testing it with new RAM modules is a good step. Faulty RAM can cause various stability issues, including crashes and BSOD errors. Consider ordering new RAM and replacing the existing modules to see if it resolves the problem.
     
   • Ensure that all your drivers, including motherboard chipset drivers, graphics card drivers, and other hardware drivers, are up to date. Outdated or incompatible drivers can lead to system instability.
     
   • Monitor your computer's temperature using software like HWMonitor or Core Temp. Overheating components can cause crashes. Make sure your computer's cooling system is working properly and clean any dust buildup on the CPU cooler and other components.
     
   • Check for any recently installed software or drivers that may be causing conflicts. Uninstalling or rolling back recent changes can help isolate the problem.
     
   • If the issues persist, you may want to consider seeking assistance from a professional computer technician or contacting the customer support of your computer's manufacturer.
     

Remember to always back up your important data before making any major changes to your system or replacing hardware components.

I hope these suggestions help you in troubleshooting and resolving the issues you're experiencing with your computer.