Windows 10: Crash & Graphics driver Issues

Windows 10

HD 7750

AMD


I was playing GTA SA when the screen went gray or more like it was covered with 2x1cm pieces from the game scene everywhere. Like a brick wall. After that I rebooted the computer and instead of Windows I got a twisted screen with huge words on it which as i soon found out was the Automatic Repair page. I tried putting different hard driveswith different OSs in them and changing a device that the computer is loading with in BIOS but nothing worked. Summarising what I have right now is the following: I start the computer and either it's an absolutely twisted automatic repair page that you can only see halfway through or it's just a black screen with nothing on it and it can be in that position forever. What can I do about it?

:)

 

Graphics Driver crashes

Hi Bastewart,



Thank you for posting in Microsoft Community.

I regret the inconvenience caused to you. Let me help you.

• 
  Do you see any error code or error message on the sceen?
  

I would suggest you to check the compatibility of graphics card with windows 10.



Follow the link:

Explore Windows 10 OS, Computers, Apps, & More | Microsoft

As you have mentioned device manager is not able to recognize graphics card so I would suggest you to run hard ware and device troubleshooter and check.



Follow the below steps.

A) Go to the Control Panel then ‘Troubleshooting’ and select ‘troubleshooting’.

b) Click on ‘Hardware and Sound’ and select ‘Hardware and Devices’ and click on next to run the troubleshooter.

If it doesn't work so I would suggest you to Boot in safe mode and try to uninstall graphics drivers. restart the computer. check if you can boot normally.



If yes, Try to install latest Graphics Driver in compatibility mode and check.

Follow the steps.



a. Right click on setup file.

b. Click on Properties.

c. Click on Compatibility tab.

d. Put a check mark on Run this program in compatibility mode for.

e. Select the operating system to which the driver is available.

f. Put a check mark on Run this program as an administrator under Privilege Level.

Follow the link to boot in safe mode:



http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10#v1h=tab01





Check if it helps. I hope the issue will be resolved. If you have any further queries, please feel free to contact us again. We will be happy to assist you.



Thank you.

 

Graphics Driver Crash on Fullscreen after Windows 10 Update

Hi Noah,

I appreciate your effort to resolve the issue with driver. I will certainly help you.

The issue might occur due to incompatibility of drivers.

I suggest you to run the Programs compatibility troubleshooter. It
runs the program using settings from a previous version of Windows. Try this setting if you know the program is designed for (or worked in) a specific previous version of Windows.

Kindly follow the steps to run the compatibility troubleshooter:

• 
  Go to Control Panel and select Troubleshooting.
  
• 
  Click on programs.
  
• 
  Select Programs compatibility Troubleshooter
  and follow the on screen instructions.
  

If the issue still persist kindly go to the below link and click on
Auto Detect on GPU. It will automatically detect the latest updated graphic driver.

Drivers | GeForce

You can also try rolling back the graphic driver.

Kindly follow the steps to roll back the driver:

• 
  Press Windows key + X and select Device Manager.
  
• 
  Click on the Display driver to expand, right click on the device/ graphic driver and click on Properties.
  
• 
  Now click on Driver tab and click on Roll Back Driver button.
  

Please get back to us for further assistance. We will be happy to help.

Thank You

 

Intel HD Graphics 4600 driver keeps crashing

Hi,

Thank you for posting your query on Microsoft Community. Let me assist you.

Provide us with the below details for better clarity on the issue.

• What is the make and model of the computer?
• Are you facing the issue on a local or the Microsoft user account?
• Is the issue specific to Solitaire?

Method 1:

I suggest you to perform a Driver Roll Back so that the driver goes back to the previous state and check if the issue is resolved.

Steps:-

• Press “Windows + X” and select Device Manager.
• Select Display Adapter and expand the driver icon.
• Right click on the driver icon and click on Properties.
• Go to Driver tab.
• Select Roll Back Driver.

If you still face the issue, uninstall and reinstall the driver and check the status of the issue.

Method 2: Uninstall and Reinstall the Graphics Card Drivers.

Steps:-

• Press “Windows Logo” + “X” keys on the keyboard.
• Click on “Device Manager” from that list.
• Search for the Graphics Card from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that
  and then remove the corrupted drivers from the computer.
• Follow the on-screen instructions to complete it and then restart the computer if prompted.

After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.