Windows 10: Crash restart under heavy cpu load during gaming sometimes

Hi

I have been having problems when playing certain games where my pc freezes and restarts. It only happens with some CPU intensive games like Dying Light and now it is happening with Warframe. Power turns off and back on also during the restart. The funny thing is if I start up the same game again after the restart I have no problems for the rest of the day playing until I turn off my pc and resume the next day or so. Also when this happens a windows crash dump file is created even...

Read more

 

Game crashes on heavy gfx load, Windows 10 build 16275.1000 V1703..

Game crashes on heavy gfx load, Windows 10 build 16275.1000 V1703...

I can't play my games properly, since I can barely play my games on the medium graphic settings, with minimal crashes, anything higher then results in PC restarts, with no warnings..
I'm not sure what causes the problem, but it's strange it only happens on my greatest games, since it's seems to be related to heavy load on gfx, I can't do any debug, since when the crash occurs pc restart, and no Windows logs available..

It seems to be only related to Windows 10, I've done some research on the issue, only Windows 10 users report the problem..

Please look into the issue, and maybe fix the heavy gfx load error..

All my gfx drivers are up to date, so that shouldn't be the issue..

* Moved from Insider.

 

PC Keeps Crashing when under heavy load

I hate to be a barer of bad news, but after my years building PCs, I can tell you that 95% of the time a PC crashes after a heavy load is started its because the CPU voltage is too low to handle 100% of usage. I know my rig cant handle a video encode without
switching to 3.5GHz from 3.9.

Since your CPU is not unlocked, my recommendation would be to try to downclock the CPU if you can, or try another CPU.

What's the voltage look like while idle? And have to tried opening the Event viewer? Maybe it caught something.

 

PC 'Crashes' - Still Hear Sound and Move Mouse Until Fully Crashes

I had the same issue. So i can confirm this report is correct.
Crashes for me:
1.) heavy loading/processing that lag the inputs.. with another heavy loading after it may re create this. blackscreen with led indicators flashing or full shutdown.
2.) hardware failure at startup usually IOMMU that failled to be managed correctly that can result in crash, blackscreen with led indicators flashing.
I can only tell you to tweak your settings, messing with settings fixed it for me.
Freeze on browsing and maybe some sounds that come directly from the mouse algorithm for me (the way that mouse speak with cpu - old school telephone like signals) and also other sound playing.

You tried to run a memtest ? You surely need to run a memtest.
The only way to know if your memory timing is one of the faults is by checking it.
The fastest way doing it is by using AIDA software and do a benchmark.
If it does not crash on all the benchmarks everything is mostly fine on ram.
I also suggest using the memtest of Ryzen Calculator.
You should let the memtest run for at least 20 minutes.
Most good configured rams have a drop every 15 minutes. That could be your problem cause it may drop an error at some loading creating bottleneck that later crash the system (that was my problem too, i rarely have crashing problems now and if i do is because windows don't manage correctly the hardware either on heavy loading or if a problem started when i booted the system, usually for me it is IOMMU faults, so it is related to Memory Integrity and virtualization).
By tweaking with memory you can surely fix this.

For me that worked and i surely suggest this memtest first step.

Now i have to say if you have problems with games and the reports of crash is No Access.
Disable Memory Integrity from Security Center.
On the Exploit Protection module select the program and disable the DEP for it. ( Do this only for games that may fail as you play )
If that does not fix your game crash it is a memory/loading problem.
Some games have memory problems that make them crash on their own.
That can be fixed by turning the cpu from synchronous mode to async mode (this will fix the heavy loading because it is not lagging the whole system while also trying to load more data) with the settings i suggested up here but its a temp fix for just this games don't use it like this for everything else, it will not fix the crash it's a memory workaround only that i worked with and fixed my problems for some time.