Windows 10: Crash system service exception dxgmms2.sys

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that is the link to my dump file my most recent one which was about an hour ago... i only crash when i am running virtual dj 8 and have my hdmi cord plugged in.. it plays about 3 to 10 songs then crashes first time it did it i lasted the whole night then it didn't twice at end of night which wasn't a big deal... now i can't play music at all and am debating on reverting back to windows 7.. i'm new to 10 and have enjoyed it til now... her are my computers specs as well.. kind of new to using threads to ask for help

Computer type:LaptopSystem Manufacturer/Model Number:ASUS g75VWOS:windows 10CPU:Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz 2.30 GHzMemory:24 gb ramGraphics Card(s):NVIDIA Geforce gtx 660m 2gb

:)

 

System service exception (dxgmms2.sys)

Dear reader,

I installed a new game on my new laptop.

Whenever i try to play ''Euro Truck Simulator 2'' my laptop crashes.

My laptop is a:

Acer Aspire E17.

Intel core i5-5200U

Nvidia Geforce 940 With 4 GB Dedicated Ram

8 GB DDR3 L Memory





There is a problem with the computer and it must be restarted. Fault rapports are being gathered. After which the computer will be re-started.

If you want to know more, you can search more about this fault online : SYSTEM SERVICE EXCEPTION (dxgmms2.sys)

How can i fix this issue, and be able to play my game without it crashing after 10 or so minutes?

 

System service exception (dxgmms2.sys)

Hello Victor,

Thank you for posting your query in Microsoft Community.

We regret the inconvenience caused to you. We will be glad to assist you with your issue.

This issue might be due to faulty or corrupted graphic card drivers.

I would suggest you uninstall and reinstall the graphics card driver and check if it helps.

Please follow the steps below to uninstall:

1. Right Click on Start, Select Device Manager.

2. Find and double-click the category of device whose driver you wish to uninstall, the graphics card would be listed under Display Adapters.

3. Right-click the device, and click Uninstall.

a. Windows will prompt you to confirm the device’s removal. Click
OK to remove the driver.

b. After the uninstallation is complete, reboot your computer as soon as possible.

I also suggest you to refer to the article below:

Troubleshoot blue screen errors.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

Thank you.

 

Hi bricknick,

According to support from ASUS there are no updates for Windows 10 for your laptop.
This means that ASUS doesn't give support for your laptop for Windows 10.
I suggest you revert Windows back to the previous version.

 

Darn i was really hoping to keep windows 10 guess back to 7 it is