Windows 10: Crash when waking computer from sleep BugcheckCode 26

I just reset Windows 10 a few days ago and am getting a BSOD when waking it up from sleep mode. Thanks for any help.

Windows 10 Professional (x64)
Custom Build
3.90 gigahertz Intel Core i3-7100
Board: ASUSTeK COMPUTER INC. PRIME H270-PLUS Rev X.0x
Radeon (TM) RX 480 Graphics [Display adapter]
HP W2072a [Monitor] (19.9"vis, s/n CNC226PJT1, June 2012)
ST1000DX001-1CM162 [Hard drive] (1000.20 GB)
WDC WD5000AACS-00ZUB0 [Hard drive] (500.11 GB)

:)

 

Computer shuts down, instead of sleep

I do not think your computer is shutting down, but rather it is crashing (either when trying to go to sleep, or wake up from sleep). It still results in the same thing (a fresh boot), but it's a very different process and problem.

I would start by turning off the Fast Startup option in your power options, then reboot twice. Because this is a kernel change, you must restart twice before it is effective.

Afterward, put the computer to sleep, wait 60 seconds then try to wake it back up -- let me know what happens.

 

Windows 10 start menu crashes after waking up

Windows 10 start menu crashes whenever i wake the computer from sleep mode. Can't click it. Also get no sound. It's fine after I reboot.

 

Please fill in your system specsPlease follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
The PSU, cooling and other stuff are NOT mentioned in the tool.
In the left corner below in your post you find 'My System Specs'. After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.

 

axe0

I have updated the information you specified. Thanks for letting me know I needed more information.

 

Diagnostics Test

HDD TEST
*Arrow Run HDTune to

• check the health,
• scan for errors, no quick scan but full scan
• run a benchmark.

It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following

• the health,
• the error scan,
• the benchmark incl. following
  • transfer rate,
  • access time,
  • burst rate,
  • cpu usage.

*Arrow Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
Run the long test.
*Arrow Run chkdsk
Disk Check - Windows 7 Help Forums
Use option TWO with parameter /r
Upload the chkdsk log *Arrow Check Disk (chkdsk) - Read Event Viewer Log - Windows 7 Help Forums

 

Here are the results for the specified tests

Thanks
Joe (Yoseph)

Attachment 133608

 

Please run the tests on all drives/partitions.

 

Here is the scan reports on all drives
Attachment 133884

 

How old is your hardware?
In comparison, the ST HDD has a better benchmark result than the WD. The WD TBH is very low, to my knowledge it's only possible to be that low if the HDD has been used for at least a few years.

 

The WD drive is about 5 years old but hardly used. It set on a shelf for several years, and I only use it now to keep my Windows Image Backup. I will disconnect it to see if it solves my issue. The motherboard, cpu, ram, and video card are all brand new. The Segate hybrid is 2.5 years old.

 

Alright, keep me posted *Smile

 

Still crashes waking from sleep with HD unplugged

 

Axe0

Just wanted to say thanks for all the help the past few days. The problem was being caused by either the DVD ROM or the SATA cable it is on. I got a DVD ROM error trying to burn a new mem test disk, so I unplugged it and the issue was gone.

Yoseph