Windows 10: Crash with open work that has been autosaved but did not update to OneDrive

Discus and support Crash with open work that has been autosaved but did not update to OneDrive in Windows 10 Software and Apps to solve the problem; I did 8 days worth of work on a research paper. The document was open the whole time and I was autosaving. My computer froze and I had to reboot and... Discussion in 'Windows 10 Software and Apps' started by BrentJackson2, Mar 21, 2022.

  1. BRENTJACKSON2
    BrentJackson2 Win User

    Crash with open work that has been autosaved but did not update to OneDrive


    I did 8 days worth of work on a research paper. The document was open the whole time and I was autosaving. My computer froze and I had to reboot and all the work was lost. Is there any way to recover any of this work?

    :)
     
    BrentJackson2, Mar 21, 2022
    #1
  2. CESARE
    Cesare Win User

    Autosave not properly working for a Word document on OneDrive

    OneDrive has bugs. The autosave sometimes does not work correctly. Just make a small change in the document to re-activate the autosave.
     
    Cesare, Mar 21, 2022
    #2
  3. STEVENVH
    stevenvh Win User
    Autosave not properly working for a Word document on OneDrive

    I have a Word document saved in the OneDrive folder to allow autosave. But each time I open the document autosave is off again, and switching it on I get the message:

    Crash with open work that has been autosaved but did not update to OneDrive [​IMG]

    Clicking that my document gets saved in the same folder, but with a new name: "document (1).docx". When I check on onedrive.live.com I see that both the original and the new "(1)" are there.
    However, when I reopen either of them autosave is off again. And when I switch it on I get the above message again.
    In the save options "autosave onedrive files by default" is checked.

    Is there a way to fix this? I already tried cursing Microsoft for some 10 minutes, but that didn't help. Any other solutions?
    TIA
    _______
    Windows version: 10 Home, 1903 64-bit, build 18362.535
    Word, part of Office 365: version 1911, build 12228.20364
     
    stevenvh, Mar 21, 2022
    #3
  4. CKNOETTG
    cknoettg Win User

    Crash with open work that has been autosaved but did not update to OneDrive

    Autosave not properly working for a Word document on OneDrive

    I want to verify something:
    If you right-click the affected Word file where AutoSave keeps turning off, and select Properties, what does it list as the location of the file?
     
    cknoettg, Mar 21, 2022
    #4
Thema:

Crash with open work that has been autosaved but did not update to OneDrive

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