Windows 10: Crashed while playing a Youtube video

Discus and support Crashed while playing a Youtube video in Windows 10 BSOD Crashes and Debugging to solve the problem; I was watching Youtube on Chrome when it happened. I walked away from my computer so I'm not positive as to what else might have been open. I think... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by cowlicker12, Mar 11, 2016.

  1. Crashed while playing a Youtube video


    I was watching Youtube on Chrome when it happened. I walked away from my computer so I'm not positive as to what else might have been open. I think 5KPlayer (a video player for Windows 10) was open too (per the system tray icon). Steam might have also been running. I got the error "0xxc000021a" when I saw the cute little blue splash screen with the frowny face.*Sad

    :)
     
    cowlicker12, Mar 11, 2016
    #1
  2. cutej007 Win User

    youtube crashes alot

    I have been experiencing this issue from when that not only youtube other media from internet while playing online videos crashes alot it just shows opening,time and it stays on doing that.
     
    cutej007, Mar 11, 2016
    #2
  3. Youtube makes IE crash after WP 8.1 update on Lumia 1320

    Same problem here in the Lumia 920 all the other sites works correctly but YouTube crashes sometimes even before playing a video i have this problem in uc browser too only YouTube crashes.
     
    rollman287, Mar 11, 2016
    #3
  4. Crashed while playing a Youtube video

    Hello cowlicker.

    Could you please run the DM log collector again as some of the necessary files are missing, did you remember to run it as an administrator?

    Cheers, Boris *Smile
     
    BorisTheAnimal, Mar 11, 2016
    #4
  5. Ok this time I ran as admin. Note - both times it gave me an error saying that "System Information" has stopped working and that Windows was going to check for a solution, but then it just gave me a button to close the program. That might be the cause of the missing files.
     
    cowlicker12, Mar 11, 2016
    #5
  6. Hello again.

    Because that there aren't any dump files included in the zip, I will suggest you some steps that other people with the same problem got.

    Cheers, Boris *Smile
     
    BorisTheAnimal, Mar 12, 2016
    #6
  7. Ok I did that and it said "Windows Resource Protection did not find any integrity violations." after it scanned the system.
     
    cowlicker12, Mar 12, 2016
    #7
  8. Crashed while playing a Youtube video

    Okay, click start -> click file explorer -> in the search bar type: %SYSTEMROOT%/Minidump -> tap enter

    And if you see any files in the folder, please upload them here, if not then Windows might not be creating the dumps on crashes and then I would recommend that follow this tutorial:
    BSOD minidump Config

    Cheers, Boris *Smile
     
    BorisTheAnimal, Mar 12, 2016
    #8
  9. So there are 2 "search bars" - the main one used to navigate and the one used to search within the current directory. When I pasted what you wrote into the main one it said "Windows can't find 'C:\WINDOWS/Minidump'. Check the spelling and try again." I noticed that the slash you used was different than the one returned by windows in the error message, so then I tried "%SYSTEMROOT%\Minidump" but I got the same error message - "Windows can't find 'C:\WINDOWS\Minidump'. Check the spelling and try again."

    Before I pasted it into the search bar (the 2nd one), I made sure I was in C:\. I pasted it and hit enter. It took a while to search but it didn't find anything.
     
    cowlicker12, Mar 12, 2016
    #9
  10. Damn, well please perform the linked tutorial then!
     
    BorisTheAnimal, Apr 5, 2018
    #10
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Crashed while playing a Youtube video

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