Windows 10: Crashes caused by AV?

I have recently noticed my PC has been restarting over night, sometimes during the day and was wondering what could be the cause.
I have checked the 'reliability history' report and i have seen that on quite a few occurrences it has been at the same time my AV has updated.
Ive attached a screenshot showing one days instance but it has happen on several.
The times have been within a minute however sometimes the time of the AV update has been after the restart so im really not sure.

Any help/advice greatly appreciated.

:)

 

Windows Explorer crashes randomly caused by ntdll.dll and windows.storage.dll

The "Classic Shell" Startbutton made these problems at my computer after update to win10.

After uninstalling there where no more crashes of the explorer.exe

 

Windows Explorer crashes randomly caused by ntdll.dll and windows.storage.dll

Hello,

Thank you for posting your query on Microsoft Community.

With the issue description, I understand that Windows Explorer is crashing frequently after installing Windows 10 on the computer. I will certainly help you in getting this fixed.

I appreciate your efforts towards resolving the issue.

If you could help me with more information, I would be able to provide you more effective solutions

• Do you have any security software installed on the computer?

The issue might be occurring because of any software conflict or corrupt user account. Please follow the below mentioned steps and check if the issue resolves

Method 1:

Disable Anti-virus software because it might be creating some software conflict.

Important Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install
other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.



If the issue still exists, try method 2



Method 2:

You may check the same issues with the new user account.

Try these steps to create a new user account and check if it fixes the issue. Refer to the steps below to create a new User Account:

1. Go to Settings.

2. Choose Accounts and then select Other User Accounts towards the left.

3. Select Add an Account.

4. Enter a user name and hit Next.

5. Click on Finish.

6. Sign out from the current Account and Log into the new account.

7. Check if issue persists.

In addition to this you may also try to update the
BIOSof your computer. For more information you may visit the computer manufacturer’s website or contact them.

Note:
Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring
of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.



Hope this information is helpful. Please write back to us if you need any further assistance, we'll be glad to assist you.

 

Random restarts could well be due to hardware problems. Suggest you run some hardware diagnostics - memory tests.

Also check your disk:
Download and run Hard disk sentinel (trial) and post a screenshot of its GUI
- and file system
Run chkdsk c: /scan and post a screenshot of the summary result

To see when your PC was last rebooted, you can simply open up Event Viewer, head into the Windows Logs -> System log, and then filter by Event ID 6006, which indicates that the event log service was shut down—one of the last things that happens before a reboot.

You can then see if those correlate with anything else- including your Reliability History. If so examine the report shown by clicking the red X's.

 

Thanks for the reply.

I cant get the Run chkdsk c: /scan command to work, the screen pops up for a millisecond then goes away.

Attached screenshot of Sentinal all looks good gives 100%

There was 20 instances of Event ID 6006
The only things they seem to collate to are the Windows Defender updates

 

Good.. it's

>chkdsk c: /scan

Run is just an English verb saying that's what to run.

Run RAM tests- e.g.
MemTest86+ - Test RAM Windows 10 Tutorials

Compare your PC crashing by leaving it 'long enough' in
a. Safe Mode
b. a clean boot state

When it restarts, does it appear to shut down normally or suddenly?
Do you get the event id as above reported when it restarts?

 

Please run this version of the log collector and post a zip into this thread:
log collector v2-beta08.zip

 

Sorry maybe i wasn't clear.

I open the 'Run' box and type in chkdsk c: /scan.
Then a screen pops up for a millisecond and goes away so chkdsk does not seem to be running.
Unless im doing something wrong here?

Will run RAM test tonight overnight.

Here is the log attached.

 

Try running the chkdsk in an administrative command prompt window, like this:



It's probably completing, but you can't tell because the cmd prompt window closes as soon as the task is complete.
HTH,
--Ed--

 

@Ed Thx that seemed to do the trick!
Screenshot attached.

 

This is the older version of the log collector.
Please run it and post a zip into this thread:
BSOD - Posting Instructions - Windows 10 Forums


The logs displayed 6 BSOD during the past 3 weeks.
The bugchecks were:
19
1A
3B
139
50

For all tests /steps please post images into the thread.
If there are any problems posting images please use one drive or drop box share links.
Share OneDrive files and folders - Office Support
Upload photos and files to OneDrive - OneDrive
Share OneDrive files and folders - Office Support
Upload photos and files to OneDrive - OneDrive

Perform the following steps:
1) Make sure that there is no over clocking during the troubleshooting process
2) Open administrative command prompt and type or copy and paste:
3) sfc /scannow
4) dism /online /cleanup-image /restorehealth
5) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

6) Sometimes there are problems in the bios that produce bsod.
The BIOS: Version/Date Award Software International, Inc. FA, 03/08/2011 SMBIOS Version 2.4
7) Please check to see if this is the most up to date version.
8) Open the website for the computer or motherboard manufacturer to view the drivers and post a URL or hyperlink into the thread.

9) To ensure that there are no improper bios settings please reset the bios.
10) Sometimes there can be failure to boot after resetting the bios.
11) Backup the computer files to another drive or to the cloud.
12) Make a backup image using Macrium:
Macrium Software | Macrium Reflect Free:
Macrium Software | Macrium Reflect Free

13) And please create a brand new restore point.

How to Clear Your Computers CMOS to Reset BIOS Settings:
How to Clear Your Computers CMOS to Reset BIOS Settings
3 Ways to Reset Your BIOS - wikiHow:
3 Ways to Reset Your BIOS - wikiHow

14) Open Ccleaner > click windows tab > scroll down to system and advanced > post an image into the thread

15) In the left lower corner search type clean > open disk cleanup > scroll up and down > post images into the thread

16) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings
a) > on the advanced tab under startup and recovery click settings > post an image of the startup and recovery into the thread.
b) > on the advanced tab under performance > click on settings > click on advanced tab > under virtual memory click on change > post an image of the virtual memory tab into the thread

17) Download and install Whocrashed
Resplendence Software - WhoCrashed, automatic crash dump analyzer

18) Run HD Tune:
HD Tune website
Post images of the results for each of these tabs:
a) Health (SMART)
b) Benchmark
c) Full error scan

19) Run memtest86+ version 5.01 for at least 8 passes. Memtest86+ - Advanced Memory Diagnostic Tool
This may take hours so plan to run it overnight.
a) Please make sure you use the Memtest86+ version 5.01 with the link below.
Memtest86+ - Advanced Memory Diagnostic Tool
The testing is done not by time but by passes.
The more passes the better.
There are a significant number of false negatives if fewer than 8 passes are made.
A false negative is a test pass when there is malfunctioning RAM.
There is 8 GB of RAM on the computer.
Memtest86+ version 5.01 testing takes approximately 1 - 2 hours /GB RAM
Just 1 error is a fail and you can abort testing.
Then test 1 RAM module at a time in the same DIMM each for 8 or more passes.
b) When Memtest86+ has completed 8 or more passes use a camera or smart phone camera to take a picture and post an image into the thread.
Memory problems. - Microsoft Community
MemTest86+ - Test RAM Windows 10 Tutorials



Code: 31/12/2017 15:53 Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 12b P2: ffffffffc00002c4 P3: 7a8 P4: 689dc80 P5: ffffc9809961c000 P6: 10_0_16299 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\123117-50812-01.dmp \\?\C:\WINDOWS\TEMP\WER-309671-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER263C.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER26C9.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER26F9.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_12b_555a6efd7cf0a581fb6b497597782a65b53b22_00000000_cab_069d2959 Analysis symbol: Rechecking for solution: 0 Report ID: 6d653167-3ddd-4ab7-9692-bb4644a50815 Report Status: 2049 Hashed bucket:31/12/2017 15:53 Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 12b P2: ffffffffc00002c4 P3: 7a8 P4: 689dc80 P5: ffffc9809961c000 P6: 10_0_16299 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\123117-50812-01.dmp \\?\C:\WINDOWS\TEMP\WER-309671-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER263C.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER26C9.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER26F9.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_12b_555a6efd7cf0a581fb6b497597782a65b53b22_00000000_03052707 Analysis symbol: Rechecking for solution: 0 Report ID: 6d653167-3ddd-4ab7-9692-bb4644a50815 Report Status: 4 Hashed bucket: 11/02/2018 17:28 Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 139 P2: 3 P3: fffff802dee64900 P4: fffff802dee64858 P5: 0 P6: 10_0_16299 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\021118-41500-01.dmp \\?\C:\WINDOWS\TEMP\WER-268890-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERABDC.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERAC88.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERACB8.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_139_bccbe49e491f3cdd3a01d27b1e7f099437e6246_00000000_cab_03e4afb5 Analysis symbol: Rechecking for solution: 0 Report ID: 484015ef-0a54-4701-86b5-a6b2d23d3104 Report Status: 2049 Hashed bucket: 11/02/2018 17:28 Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 139 P2: 3 P3: fffff802dee64900 P4: fffff802dee64858 P5: 0 P6: 10_0_16299 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\021118-41500-01.dmp \\?\C:\WINDOWS\TEMP\WER-268890-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERABDC.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERAC88.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERACB8.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_139_bccbe49e491f3cdd3a01d27b1e7f099437e6246_00000000_02f0acc7 Analysis symbol: Rechecking for solution: 0 Report ID: 484015ef-0a54-4701-86b5-a6b2d23d3104 Report Status: 4 Hashed bucket: 01/02/2018 00:47 Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 19 P2: e P3: ffff980e52c9a780 P4: ffdff1591086cf9c P5: ffdff1591286cf9c P6: 10_0_16299 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\020118-35703-01.dmp \\?\C:\WINDOWS\TEMP\WER-312437-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4C44.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4C74.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4CA3.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_19_b13e7217a18a81a1ceb7e94393a01c66fda4cd81_00000000_cab_1d55521f Analysis symbol: Rechecking for solution: 0 Report ID: 67d015f8-ec30-40fb-8be4-d34a01f704e8 Report Status: 2049 Hashed bucket: 01/02/2018 00:47 Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 19 P2: e P3: ffff980e52c9a780 P4: ffdff1591086cf9c P5: ffdff1591286cf9c P6: 10_0_16299 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\020118-35703-01.dmp \\?\C:\WINDOWS\TEMP\WER-312437-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4C44.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4C74.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4CA3.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_19_b13e7217a18a81a1ceb7e94393a01c66fda4cd81_00000000_032d4cb0 Analysis symbol: Rechecking for solution: 0 Report ID: 67d015f8-ec30-40fb-8be4-d34a01f704e8 Report Status: 4 Hashed bucket: 05/12/2017 16:04 Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 1a P2: 41201 P3: ffff87010dd74000 P4: 8000000076677867 P5: ffffba0e581b67e0 P6: 10_0_16299 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\120517-29062-01.dmp \\?\C:\WINDOWS\TEMP\WER-266656-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7403.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER74DE.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER755C.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1a_38caa2e15df04fa489f52bf4ee3313e6c813b5f_00000000_cab_18f8c31d Analysis symbol: Rechecking for solution: 0 Report ID: 8f197114-39f5-4ebe-9240-36a354054b1a Report Status: 2049 Hashed bucket: 05/12/2017 16:03 Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 1a P2: 41201 P3: ffff87010dd74000 P4: 8000000076677867 P5: ffffba0e581b67e0 P6: 10_0_16299 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\120517-29062-01.dmp \\?\C:\WINDOWS\TEMP\WER-266656-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7403.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER74DE.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER755C.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1a_38caa2e15df04fa489f52bf4ee3313e6c813b5f_00000000_02e8758a Analysis symbol: Rechecking for solution: 0 Report ID: 8f197114-39f5-4ebe-9240-36a354054b1a Report Status: 4 Hashed bucket: 08/02/2018 15:58 Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 1a P2: 41201 P3: ffffbe3ffb676300 P4: 950000002efc7105 P5: ffffc08ae568d010 P6: 10_0_16299 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\020818-38468-01.dmp \\?\C:\WINDOWS\TEMP\WER-290015-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE51C.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE5E8.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE637.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1a_dddf5f8b66d5b7e612df731b5760cf4a542513b3_00000000_cab_1588e8f5 Analysis symbol: Rechecking for solution: 0 Report ID: 6bb46bcf-7e53-493a-b534-4af24041a427 Report Status: 2049 Hashed bucket: 08/02/2018 15:58 Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 1a P2: 41201 P3: ffffbe3ffb676300 P4: 950000002efc7105 P5: ffffc08ae568d010 P6: 10_0_16299 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\020818-38468-01.dmp \\?\C:\WINDOWS\TEMP\WER-290015-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE51C.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE5E8.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE637.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1a_dddf5f8b66d5b7e612df731b5760cf4a542513b3_00000000_030ce645 Analysis symbol: Rechecking for solution: 0 Report ID: 6bb46bcf-7e53-493a-b534-4af24041a427 Report Status: 4 Hashed bucket: 11/12/2017 16:14 Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 1a P2: 61941 P3: ffffdcbffafdb000 P4: 9 P5: fffffa0b77c96f10 P6: 10_0_16299 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\121117-37312-01.dmp \\?\C:\WINDOWS\TEMP\WER-352265-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFA46.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFAD2.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFB12.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1a_86c775d87c4e4b769a3535bfec9220fc23ecff_00000000_cab_229a1158 Analysis symbol: Rechecking for solution: 0 Report ID: 09870fd3-e42d-47d4-8569-3979edaffd20 Report Status: 2049 Hashed bucket: 11/12/2017 16:14 Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 1a P2: 61941 P3: ffffdcbffafdb000 P4: 9 P5: fffffa0b77c96f10 P6: 10_0_16299 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\121117-37312-01.dmp \\?\C:\WINDOWS\TEMP\WER-352265-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFA46.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFAD2.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFB12.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1a_86c775d87c4e4b769a3535bfec9220fc23ecff_00000000_02f5fb11 Analysis symbol: Rechecking for solution: 0 Report ID: 09870fd3-e42d-47d4-8569-3979edaffd20 Report Status: 4 Hashed bucket: 10/02/2018 23:43 Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 3b P2: c0000005 P3: fffff803bbf9eb5f P4: fffff18051de84e0 P5: 0 P6: 10_0_16299 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\021018-32593-01.dmp \\?\C:\WINDOWS\TEMP\WER-253593-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER55CD.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5679.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER56B8.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_3b_3f6440718f4c88bc6a30b33d2279eafb605d7e86_00000000_cab_0fd85957 Analysis symbol: Rechecking for solution: 0 Report ID: 79a27c40-099f-4012-a367-6c21c6e3d99f Report Status: 2049 Hashed bucket: 10/02/2018 23:43 Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 3b P2: c0000005 P3: fffff803bbf9eb5f P4: fffff18051de84e0 P5: 0 P6: 10_0_16299 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\021018-32593-01.dmp \\?\C:\WINDOWS\TEMP\WER-253593-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER55CD.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5679.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER56B8.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_3b_3f6440718f4c88bc6a30b33d2279eafb605d7e86_00000000_030456c7 Analysis symbol: Rechecking for solution: 0 Report ID: 79a27c40-099f-4012-a367-6c21c6e3d99f Report Status: 4 Hashed bucket: 13/12/2017 14:58 Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 50 P2: ffff94008ebbf610 P3: 0 P4: fffff8067c26e579 P5: 2 P6: 10_0_16299 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\121317-35953-01.dmp \\?\C:\WINDOWS\TEMP\WER-340312-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7DB3.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7E30.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7E60.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_50_abcf278e87ce1cfcb9b3bdc0dfebe9b431a337d3_00000000_cab_1b41cee0 Analysis symbol: Rechecking for solution: 0 Report ID: 6ec5a493-ad70-41c4-a131-d42610b6ac31 Report Status: 2049 Hashed bucket: 13/12/2017 14:58 Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 50 P2: ffff94008ebbf610 P3: 0 P4: fffff8067c26e579 P5: 2 P6: 10_0_16299 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\121317-35953-01.dmp \\?\C:\WINDOWS\TEMP\WER-340312-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7DB3.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7E30.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7E60.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_50_abcf278e87ce1cfcb9b3bdc0dfebe9b431a337d3_00000000_02d97e6e Analysis symbol: Rechecking for solution: 0 Report ID: 6ec5a493-ad70-41c4-a131-d42610b6ac31 Report Status: 4 Hashed bucket: 19/02/2018 13:12 Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 50 P2: ffffaf0600098af0 P3: 0 P4: fffff80009e88493 P5: 2 P6: 10_0_16299 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\021918-33234-01.dmp \\?\C:\WINDOWS\TEMP\WER-272281-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERBA63.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERBAE0.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERBB1F.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_50_9cd02be9ceecd5c654318b603f117efd4e156cf_00000000_cab_23ecbfa3 Analysis symbol: Rechecking for solution: 0 Report ID: 7510a60a-3a62-408b-8ccb-eca7d0d47b21 Report Status: 2049 Hashed bucket: 19/02/2018 13:12 Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 50 P2: ffffaf0600098af0 P3: 0 P4: fffff80009e88493 P5: 2 P6: 10_0_16299 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\021918-33234-01.dmp \\?\C:\WINDOWS\TEMP\WER-272281-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERBA63.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERBAE0.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERBB1F.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_50_9cd02be9ceecd5c654318b603f117efd4e156cf_00000000_0304bb2e Analysis symbol: Rechecking for solution: 0 Report ID: 7510a60a-3a62-408b-8ccb-eca7d0d47b21 Report Status: 4 Hashed bucket: 19/02/2018 00:25 Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 50 P2: ffffc50708829168 P3: 0 P4: fffff8028770a98f P5: 2 P6: 10_0_16299 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\021918-36781-01.dmp \\?\C:\WINDOWS\TEMP\WER-277421-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC243.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC31D.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC36C.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_50_3f4860a550db1ec86091bb12cf91c71671434_00000000_cab_1e38c7c1 Analysis symbol: Rechecking for solution: 0 Report ID: 7c17000b-4951-4460-9526-9f69506ffcf9 Report Status: 2049 Hashed bucket: 19/02/2018 00:25 Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 50 P2: ffffc50708829168 P3: 0 P4: fffff8028770a98f P5: 2 P6: 10_0_16299 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\021918-36781-01.dmp \\?\C:\WINDOWS\TEMP\WER-277421-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC243.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC31D.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC36C.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_50_3f4860a550db1ec86091bb12cf91c71671434_00000000_034cc37b Analysis symbol: Rechecking for solution: 0 Report ID: 7c17000b-4951-4460-9526-9f69506ffcf9 Report Status: 4 Hashed bucket: 11/12/2017 21:10 Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: d1 P2: fffff8003bb6afd6 P3: 2 P4: 8 P5: fffff8003bb6afd6 P6: 10_0_16299 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\121117-34671-01.dmp \\?\C:\WINDOWS\TEMP\WER-276765-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8B73.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8C00.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8C3F.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_d1_5bb6c1487d304e093d3e89b91d55792f47d941_00000000_cab_14c48e42 Analysis symbol: Rechecking for solution: 0 Report ID: 77c2cb46-5cc1-422a-9a70-ff10285d0a9d Report Status: 2049 Hashed bucket: 11/12/2017 21:10 Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: d1 P2: fffff8003bb6afd6 P3: 2 P4: 8 P5: fffff8003bb6afd6 P6: 10_0_16299 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\121117-34671-01.dmp \\?\C:\WINDOWS\TEMP\WER-276765-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8B73.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8C00.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8C3F.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_d1_5bb6c1487d304e093d3e89b91d55792f47d941_00000000_02f08c3e Analysis symbol: Rechecking for solution: 0 Report ID: 77c2cb46-5cc1-422a-9a70-ff10285d0a9d Report Status: 4 Hashed bucket:[/quote]

 

Ok lot there to do so will work through them and add as i go!
BSOD to come;-
Running Mem Test overnight

Done

https://www.gigabyte.com/Motherboard...-21#support-dl
Done

Done

Done

Was nothing on Advanced tab saying screenshot attached.

 

1) For Ccleaner un-check:
a) Memory dumps
b) Windows log files

2) For startup and recovery system failure un-check
a) automatically restart

3) The gigabyte website displayed the computer BIOS for Vista: FA
Was the computer's operating system upgraded from a much older version of Windows?
The suggested BIOS for Windows 7 64 bit is F2
There is no suggested BIOS for Windows 10.

 

Done
Unchecked the boxes you said.
It was upgraded from Win7 64bit to Win10

Done
BSOD file attached.


Memtest ran overnight for 8 passes with no errors.
Screen attached

Done

Done

 

The logs displayed software that diverts the activation of Microsoft products.
Please explain the use of this tool.