Windows 10: Crashing and Bluescreen on Windows 10

Discus and support Crashing and Bluescreen on Windows 10 in Windows 10 BSOD Crashes and Debugging to solve the problem; i tried reinstall the windows, and when setting up DOCP Profile 1 on my Memory Gskill TridentZ Neo 3600Mhz CL16 from the Manufacture this blue screen... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Sapta Candra Dharma, Oct 13, 2020.

  1. Crashing and Bluescreen on Windows 10


    i tried reinstall the windows, and when setting up DOCP Profile 1 on my Memory Gskill TridentZ Neo 3600Mhz CL16 from the Manufacture this blue screen appear after 4 days


    PAGE_FAULT_IN_NONPAGED_AREA


    Event Viewer Error Listed :

    The bugcheck was: 0x00000050 0xffff9304b05649c0, 0x0000000000000000, 0xfffff800790e6df9, 0x0000000000000002. A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 73c8bc57-af98-4e6d-9fd0-8c1427cbde16.


    Information in Event Viewer before the Error System Shutdown :


    The iommu fault reporting has been initialized.



    MEMORY DMP FILE : https://drive.google.com/file/d/1A5XbemFZlIkBiZ6L0jvS3Mquscx3udwW/view?usp=sharing


    and after 1 day another bluescreen appear and it got a different code :


    SYSTEM_SERVICE_EXCEPTION

    MEMORY DMP FILE : https://drive.google.com/file/d/1dr78Aa8Azs0yP0VO06An-kagb14rVMr6/view?usp=sharing


    could someone please check the memory DMP file and tell me what's wrong with any of my services or anything pleasee?

    :)
     
    Sapta Candra Dharma, Oct 13, 2020
    #1
  2. philc43 Win User

    Bluescreen Crashes in Windows 10

    There are a few things that I notice with these errors, they are nearly all hardware 0x124 errors which are difficult to troubleshoot because there is so little information.

    Most of them occur when the Norton Security process is running so a first step would be to uninstall Norton and just use Windows Defender while we are troubleshooting.

    There was one different BSOD error: 0x18 Reference by Pointer
    Probably caused by : BHDrvx64.sys ( BHDrvx64+114761 )

    You need to update or rollback your Symantec Heuristics Driver. Maybe this is part of the Norton install so it may be removed anyway.

    Check if there has been any improvement and if not then you will need to work through your hardware:



    STOP 0x124 Troubleshooting [/i] Read carefully before proceeding.


    Crashing and Bluescreen on Windows 10 [​IMG]
    Warning
    Crashing and Bluescreen on Windows 10 [​IMG]
    If you're overclocking your system, revert back to stock clocks now.
    Crashing and Bluescreen on Windows 10 [​IMG]



    Crashing and Bluescreen on Windows 10 [​IMG]
    Note Test the system once the overclock is removed before continuing with the steps outlined below.

    Part One: CPU Stress Test
    Part Two: MemTest86+ RAM Diagnostic
    Part Three: Hard Drive Diagnostics
    Part Four: GPU Stress Test




    ONE [/i] CPU TEST
    *Arrow Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums


    Crashing and Bluescreen on Windows 10 [​IMG]
    Warning Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.




    TWO [/i] RAM TEST
    *Arrow Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums


    Crashing and Bluescreen on Windows 10 [​IMG]
    Note
    Crashing and Bluescreen on Windows 10 [​IMG]


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.




    THREE [/i] HDD TEST

    Crashing and Bluescreen on Windows 10 [​IMG]
    Note Please run HDTune first, in the order posted!
    *Arrow Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.
    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.
    *Arrow Run chkdsk




    FOUR [/i] GPU TEST
    *Arrow Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums


    Crashing and Bluescreen on Windows 10 [​IMG]
    Note Run Furmark for around 30 minutes.

    Crashing and Bluescreen on Windows 10 [​IMG]
    Warning Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.


    Report back on all the tests as you do them - take your time - there is no need to get them all done immediately.
     
    philc43, Oct 13, 2020
    #2
  3. peach1971 Win User
    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Oct 13, 2020
    #3
  4. Ahhzz Win User

    Crashing and Bluescreen on Windows 10

    Windows 10 Tweaks

    Pressing “Windows+Pause Break” (it’s up there next to scroll lock) opens the “System” Window.

    Windows 10: In the new version of Windows, Explorer has a section called Quick Access. This includes your frequent folders and recent files. Explorer defaults to opening this page when you open a new window. If you’d rather open the usual This PC, with links to your drives and library folders, follow these steps:

    • Open a new Explorer window.
    • Click View in the ribbon.
    • Click Options.
    • Under General, next to “Open File Explorer to:” choose “This PC.”
    • Click OK


    credit to Lifehacker.
     
    Ahhzz, Oct 13, 2020
    #4
Thema:

Crashing and Bluescreen on Windows 10

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