Windows 10: crashing frequently from autopilot.dll

i have had a frequent crashing issue and when i check event viewer it shows that Autopilot.dll WIL error was reported.HRESULT: 0x80070491i also have the minidump file created when it happened but no idea on how to attach it to this.i have donea clean reinstall of windows 11downloaded all driversstress tested hardware cpu, gpu, rambut it continues to crash it first happened when leaving a game which lead to believe it was a gpu/driver issue but now its doing it whenever and im plagued in event viewer with autopilot errors could someone tell me how to upload the dumpfi

:)

 

Autopilot/LTSC

Hi Mat, I have no idea what LTSC means? Anyhow, have a look at this article: Overview of Windows Autopilot | Microsoft Docs

PS: Windows Autopilot documentation | Microsoft Docs

PPS: I now know what LTSC means. 'Long-Term Servicing Channel (LTSC)'

Enrolling Windows Modern Devices using Autopilot and Azure Join (soti.net) "The following Microsoft Windows 10 editions are supported for Windows Autopilot:

• Windows 10 Pro
  
• Windows 10 Pro Education
  
• Windows 10 Pro for Workstations
  
• Windows 10 Enterprise
  
• Windows 10 Education
  
• Windows 10 Enterprise 2019 LTSC"
  

 

Autopilot V2

Thanks

question for your comment "Removing the device enrollment ID from Windows Autopilot Devices specifically removes the device's association with Autopilot V1. This prevents the device from automatically enrolling with Autopilot V1 during the next setup."

if we have done this step that means we break the connection between the device and the tenant, why would it be stored in the background? and if for a moment we agree to it then how to access that piece of portal?

 

Autopilot error

Hi,

R. Cord here, Independent Expert. Hope you are doing well.

My suggestion:

I am not sure, but disabling this service could cause other dependencies in your system to malfunction, which could explain the lagging and error messages that you're seeing.

To fix the issue, I would suggest re-enabling the "Microsoft Account Sign-in Assistant Service" and then trying to troubleshoot the error messages that you're receiving. Here are the steps you can follow:

Press the Windows key + R to open the Run dialog box.

Type "services.msc" and press Enter to open the Services window.

In the Services window, locate the "Microsoft Account Sign-in Assistant Service" and double-click on it.

In the properties window that opens, set the startup type to "Automatic" and click on the "Start" button to start the service if it's not already running.

Click "OK" to save your changes and close the properties window.

After re-enabling the service, restart your computer and see if the lagging and error messages have been resolved. If the problem persists, you may need to look into other troubleshooting steps such as running a virus scan or performing a system restore to a previous point in time before the issue occurred.

I hope this helps!

Also check topic:

Windows Autopilot - known issues applied to Win10 / Win11:

https://learn.microsoft.com/en-us/mem/autopilot...

Please let me know if you need any further assistance.

Best Regards,

R. Cord