Windows 10: Crashing - it's likely hardware, but maybe someone can look at a dump file and tell me...

Discus and support Crashing - it's likely hardware, but maybe someone can look at a dump file and tell me... in Windows 10 BSOD Crashes and Debugging to solve the problem; About three or four days ago, I got hit with a BSOD - DPC Watchdog Violation. Got it a few more times, spaced maybe 12 hours apart. Now I'm just... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Tom Foolery1, Jun 3, 2024.

  1. Crashing - it's likely hardware, but maybe someone can look at a dump file and tell me...


    About three or four days ago, I got hit with a BSOD - DPC Watchdog Violation. Got it a few more times, spaced maybe 12 hours apart. Now I'm just freezing, and it's happening more and more frequently.I restored the system to a backup I made in March using an Acronis flash drive. No help. Reinstalled manufacturer drivers - no help. TRIED to debug, but I don't know enough to do it effectively. Can't boot into safe mode - it says Your PC needs to be repaired, etc. etc. Too late for a System Restore, and I doubt it would help. I've swapped out the memory multiple times - nothing. Removed all extern

    :)
     
    Tom Foolery1, Jun 3, 2024
    #1
  2. dig0 Win User

    BSOD Help (also crashes without BSODs and dump files)


    The rebooting issue I am suffering does not generate a blue screen or dump files. After doing some research, it was recommended that I try running Windows' driver reviewer to stress the drivers and potentially generate BSODs to gain some insight into what could be causing the aforementioned reboots. Once I began running reviewer, that is when I was able to create blue screens and the dump files that I attached to this post. Hopefully, they are pointing me in the right direction; however, I am a bit skeptical. Since I cannot seem to cause a reboot using cpu, ram, or gpu stress tests, I find it very difficult to pinpoint whether my problem is with hardware or software. I hope your suggestion to uninstall Panda fixes the problem, but only time will tell.
     
    dig0, Jun 3, 2024
    #2
  3. No dump file after crash

    Hello!

    Thanks for your response!

    - I tried test acc and safe mode: i have a mention: the crashes occur sometimes every day, sometimes one a month, so I cant test a whole month in Safe mode, but I tried using safe mode and I let the pc like that 1 hour. No crash.

    Keep in mind:

    -I ran: FurMark, HeavyLoad, multiple games and CPU-Z stress test; No crashes, so I dont think is hardware related.

    - I would like to offer you more details, so I am looking for the dump file. I suspect the page file being too small for the dump file. Should I make it bigger?

    Please keep in mind that there is no volmgr error in event viewer, and no x% completed message on bsod.

    Maybe I accidently disabled a service. Is the dump creation dependent of any servicies?

    Thanks!
     
    TheCodingWorld, Jun 3, 2024
    #3
  4. Crashing - it's likely hardware, but maybe someone can look at a dump file and tell me...

    Repeated Crash-rebooting on Windows 10 - what hardware is at fault?

    Brief overview
    About a couple weeks ago, my custom-desktop (built 2015) started hard crashing and auto-rebooting. The computer has crashed so many times at this point that I can barely keep track (like 50 times in 2 weeks). When I start it up in the morning, it works fine for a few hours, then it will suddenly crash, reboot, and then wait 5-10 min before crashing again and starts to enter the death-spiral of repeated crashes that become increasingly more frequent. Last time this happened (yesterday), it couldn't even get past the BIOS splash screen before another crash. Seems like a short circuit? I have tried a lot of troubleshooting steps so-far, and will list that out in detail below - but for those TL;DR, I am 98% sure it is hardware related, the question is, how to isolate what piece of hardware is at fault? How to test? motherboard or power supply or something else?

    Computer Specs:

    PS: EVGA 750W GOLD Power Supply

    MB: Asus Z170-A, running American Megatrends BIOS 3802 3/5/2018 (UEFI)

    CPU: Intel i5-6600K Skylake CPU @ 3.50GHz, 3504 Mhz

    GPU: EVGA NVIDIA GeForce GTX 980 Ti

    Troubleshooting steps taken thus far:

    1. I dis-enabled auto-reboot (per suggestions online), and then when machine crashed again, it automatically rebooted, which clearly seems to indicate that the problem is not triggered by Windows.
    2. I checked the Windows Event Viewer, and here is what it looked like:
      Kernel-Power Event log
      There is no detail available beyond this event ID, because the machine apparently doesn't have a chance to write a dump file prior to crashing, which strongly suggests that it is a hardware problem. The crashes happened several times with no software running, so that confirms that hardware is likely suspect
    3. I opened up machine and thoroughly cleaned it and checked pin connections between power supply and the motherboard. I re-seated these connections, and it seemed to stop the crashes for 5-6 days, but then it started happening again.
    4. I updated BIOS to most current build available
    5. I installed a CPU temperature reading program to see if the i5-6600K is overheating. Here is a normal read-out (cold start)
      CPU Temp cold start
      followed by a read-out I was able to capture shortly after a crash. I don't know about you, but 57°C seems awfully hot for a processor. Makes me start to think that the processor is overheating? Which gets to the next thing
      CPU Temp after crash
    6. I have tried tweaking the BIOS to disenable overclocking but I am thus far unsuccessful - I don't know why the ASUS Z170-A motherboard is so hard to throttle down, the 'EZ menu' doesn't provide an easy option to just shut it off, and in Advanced mode, even with most settings in the 'AI Tweaker' panel disenabled, it still overclocks. Still looking for a good guide out there that can show me how to do this.

    Can you provide any insight? I am at my wits end
     
    Justin Kray, Jun 3, 2024
    #4
Thema:

Crashing - it's likely hardware, but maybe someone can look at a dump file and tell me...

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