Windows 10: Crashing to a black screen not BSOD during gaming on a completely fresh install of Win 11

Discus and support Crashing to a black screen not BSOD during gaming on a completely fresh install of Win 11 in Windows 10 Gaming to solve the problem; Event viewer just shows "Dump file creation failed due to error during dump creation." I have been dealing with crashes for a while now so today bit... Discussion in 'Windows 10 Gaming' started by ZakCav, Sep 7, 2024.

  1. ZakCav Win User

    Crashing to a black screen not BSOD during gaming on a completely fresh install of Win 11


    Event viewer just shows "Dump file creation failed due to error during dump creation." I have been dealing with crashes for a while now so today bit the bullet and tried a fresh install of windows including clearing all personal data. The only things I have reinstalled are Chrome, Nvidia Geforce Experience, Steam, Steelseries GG and Rust. The crash only seems to happen when I am playing Rust and not during other normal use such as browsing the interent watching youtube etc. I saw in another post that someone was asked to run V2 log collector which i have done and uploaded here: ZAKDESKTOP-202

    :)
     
    ZakCav, Sep 7, 2024
    #1

  2. Windows 11 Black Screen Fresh install

    Hello,

    I have an issue where I have black screen before I can see the OS login page. The screen actually goes black after bios. I can see a spinning icon and then after that the screen is completely black.

    So far I have disabled ASUS drivers from automatically installing, wiped two ssds and have done two fresh installs. After I fresh install Windows 11. Once I get to the point when I can see my desktop from the fresh install. After about 2 - 5 minutes I hear two windows error sounds come from my headphones and then I get a black screen. I reboot the machine from that point and I am back to square one again. Either fresh install windows or be stuck with the black screen.

    I am unsure of what to do. I want to say it can't be a hardware issue since the hardware works for so long before I get any issues only when I am in the OS. Could this be a driver that is automatically installing in the background and making my system files corrupt?

    Any help would be appreciated.
     
    Jonathan Arnone, Sep 7, 2024
    #2
  3. BSOD, Black Screen, and General Freezing while gaming on Windows 10 1909

    Recently I was sent a preinstalled Windows 10 Pro 1909 SSD, unable to reinstall different OS version or downgrade without voiding a warranty. Now, I am essentially stuck on Windows 10 1909 and while utilizing it I have run into a specific repeatable issue
    that I have tried numerous strategies to repair with no success.

    Specs:

    • Alienware 17R4
    • Windows 10 1909 Build 18363.657
    • 256 GB NVMe M.2 SSD (OS Drive)
    • 1TB HDD (Secondary Drive)
    • Nvidia GTX 1080 (Notebook edition)
    • Intel i7-7820HK CPU
    • 16GB Memory

    Problem: When playing any graphically demanding game (will list a few below), within ~5-20 minutes, the computer will Crash to BSOD (various errors/not consistent message), Crash to Black Screen, or just simply freeze; all of which require
    a hard reboot of the device.

    • Two of the BSOD errors [UNEXPECTED_KERNEL_MODE_TRAP and KMODE_EXCEPTION_NOT_HANDLED].

    Troubleshooting Attempts: Thus far I have tried the following to see what the issue might be

    • Ran various hardware performance utilities to diagnose any current hardware issues (None found)
    • Installed, uninstalled, and reinstalled different Nvidia graphics drivers (Same issue persists)
    • Reinstalled fresh edition of Win 10 1909 OS (Same issue presists)
    • Reinstalled fresh Nvidia driver (version 442.19) after Win 10 reinstall (Same issue persists)
    • Installed only minimal software to replicate the problem (Steam with 1-3 games) (Same issue persists) [Game Examples: Assassins Creed Odyssey, The Witcher 3, Session, and Wolcen]
      • Was able to play a non-graphically demanding game (Roblox) without crashing
    • Installed different gaming software to see if the issue was related to Steam - Blizzard Launcher+ Diablo 3 (Same issue persists)
    • Tested if problem occurs while not gaming, running HD video, etc. (Issue does not occur); can run for hours or even days with no problem as long as games are not played

    At this point, I am unable to determine the next best course of action to resolve this issue.
     
    BeardedGamerGuy, Sep 7, 2024
    #3
  4. Jay Jay5 Win User

    Crashing to a black screen not BSOD during gaming on a completely fresh install of Win 11

    Win 11 black screen boot after using DDU

    Can't boot into safe mode. Tried the above steps but I only get black screen.

    How do I do a fresh install of Win 11 if I can't see anything nor boot into BIOS to change startup order to usb?

    I don't have another PC to test the GPU.
     
    Jay Jay5, Sep 7, 2024
    #4
Thema:

Crashing to a black screen not BSOD during gaming on a completely fresh install of Win 11

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