Windows 10: create new folder does not work in windows 10

I'm using windows 10 Pro, with all latest update installed properly. All of a sudden, I found my right click, under "New" doesn't have "folder" option, and I searched a lot, got lots of solutions, but none is working

1 I tried to edit registry to add "NEW" to directory HKCR\Directory\Background\shellex\ContextMenuHandlers\New with value

{D969A300-E7FF-11d0-A93B-00A0C90F2719}

However, I actually see the "New" key with the above value is well in the directory without any problem.

2 I tried SFC as below, and showed no error on my system.

https://answers.microsoft.com/en-us/windows/forum/windows_10-files/cant-create-new-folder-in-windows-10/88f3fdc5-26fe-42d0-b02e-38288cedf7f8#:~:text=When%20right%20clicking%20on%20the%20desktop%20or%20inside,pressing%20%22ctrl%20%2B%20shift%20%2B%20n%22%20does%20nothing.

3 I tried to clean reboot with disabling all the non-MS features or apps, but still not working

4 I tried to enter safe mode, and realized the "new folder" function didn't work either

5 I switched to another standard user account in my laptop, and found right click menu and new folder function work perfectly.


I also run DISM command, but I don't know how to interpret the log generated by DISM. It seems there is no reported error on windows command prompt window after running DISM.

I can't believe where it goes wrong, can you please help?

:)

 

creating new folder problem in windows 10 creator

Hi Gudiya,

The problem you've encountered in creating a folder could be caused by software or program conflict as the issue appeared a few days after installing the Windows 10 Creators update. For us to know if this only occurs when creating a new folder from the desktop,
we suggest that you try creating a new folder using a keyboard shortcut or from File Explorer. Please refer to the steps below:

Creating a new folder using a keyboard shortcut.

• Click on the desktop.
• Press CTRL + SHIFT + N.
• A new folder should be created.

Creating a new folder from File Explorer.

• Open File Explorer.
• Hover your mouse on the location where you want to create a new folder.
• Right-click it, go to New > Folder.

In case the problem persists, then we suggest that you go ahead and perform a clean boot. Doing so will start your computer using minimal drivers to help us determine what conflict is causing the problem. Check out
How to perform a clean boot in Windows for the detailed steps.

Let us know the result so we can further assist you.

Regards.

 

Windows 10 Tweaks

Pressing “Windows+Pause Break” (it’s up there next to scroll lock) opens the “System” Window.

Windows 10: In the new version of Windows, Explorer has a section called Quick Access. This includes your frequent folders and recent files. Explorer defaults to opening this page when you open a new window. If you’d rather open the usual This PC, with links to your drives and library folders, follow these steps:

• Open a new Explorer window.
• Click View in the ribbon.
• Click Options.
• Under General, next to “Open File Explorer to:” choose “This PC.”
• Click OK

credit to Lifehacker.

 

creating new folder problem in windows 10 creator

Thanks, the step you mentioned

Click on the desktop.

• Press CTRL + SHIFT + N.
• A new folder should be created.
• Creating a new folder using a keyboard shortcut.

It's working for me. But my new folder option is not working anywhere not in desktop as well as not in file explorer. Whenever I am placing my cursor on new folder option, its first spinning for few seconds then goes to close the file
explorer and refresh the desktop once.