Windows 10: Created 2 new accounts, forgotten passwords, not enough info to recover

Hi - I wonder if people can help.I created two new accounts but failed to record the passwords correctly and I can't get into them. If I use the automated "lost password" sequence I'm informed that I have not provided enough information. I can obviously provide my personal details however, I don't have previous passwords, not have I used any of the other Xbox or similar services.Are these accounts lost to me now? Or is there a way I can reset the passwords?Thanks for your time,Rob

:)

 

Unable to sign-in to Microsoft account forgotten password

Hi,

Thanks for the Quick response. I will eventually use the suggestions you have given. But for the present I'd like to continue logging into my PC with my PIN. My concern is more with recovering my Widows local user login password, which seems not possible.
However I have a question to ask MS which I personally think as valid: when both a Password and a PIN are equally valid for successfully logging in to Windows local admin account why only the Password is given credence in the matter of resetting of the login
Password or creating a password recovery disc? Will MS please respond? Thank you.

 

Unable to sign-in to Microsoft account forgotten password

Hi,



Thank you for coming back to us with details.



Since, you have forgotten the user account password we will not able to help you related password scenarios due to security purpose. The best what I can suggest you is create a new user account and transfer all user profile data’s to the new user account.
Once you transfer all the data’s to new user account you can convert the user account to Microsoft account and delete the old user account (If you want).
You can also follow the below steps to transfer all your data’s to the new user account.

• 
  Open file explorer and double click on
  OS (C.
  
• Go to Users and try transferring all the data’s/file to the new user account.

Hope this helps. We look forward to hear from you.

 

Recover Microsoft User Account Password

Hi,

Thank you for posting your query on Microsoft Community.

The only way to recover his account password is to reset the password of his Microsoft Account. To do so you require access to his phone or email account.

Forgotten password and other sign-in problems

http://windows.microsoft.com/en-IN/windows-live/account-reset-password-forgot-faq

If you have access to neither of these, you may have to create a new User account using the media creation tool.

Let us know if you require further steps to create a new user account using media creation tool.

Awaiting your response.

Regards,