Windows 10: Creating folders in Microsoft Mail

I am unable to create folders in Microsoft mail. When I click on my email address, then More, there is no plus sign next to the All Folders. Can you please help.

:)

 

How to create folders in Windows 10 Mail?

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you want to create Folders in Windows Mail app, we will certainly help you with this.



I would suggest you to refer the steps mentioned in the article
How do I add or remove folders in Mail for Windows 10? and see if that helps.



You can also refer the article on
Customize the folder list in Mail for Windows 10 to organize the emails.



I hope the information provided by me is helpful for you.



Let us know if you need any further assistance, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Creating Folders in Office 10 Mail

What more do you need you know? I'm using Windows 10 Mail and Calendar app, version 17.8119.42377.0 on a brand new HP computer. Windows support has suggested using a procedure of clicking on a + next to folders, but that is for Outlook Mail. Next they
instructed my to add folders to my Cox POP/IMAP account, assuring me that these new Cox account based folders would display in Mail once the apps sync'd. Guess what, no folders in Mail but they are active in Cox.

Never worked. No error messages. No sync. I can find new messages on Mail, open my Cox account and move them to a newly Created Saved Mail folder and they disappear for Mail, but remain intact within the Cox folder. Windows just can't find them.

What else can Microsoft possible need to know?

Guru was referring to an OUTLOOK Mail app. I would love to dig out my old computer and go back to an older version of Windows with Outlook. Does Microsoft offer refunds?

Has ANYBODY successfully created folders in your internet provider POP/IMAP account and been able to display usable folders on Windows 10 Mail and Calendar? I'm dying to read step by step instructions.

 

Creating Folders in Office 10 Mail

What more do you need you know? I'm using Windows 10 Mail and Calendar app, version 17.8119.42377.0 on a brand new HP computer. Windows support has suggested using a procedure of clicking on a + next to folders, but that is for Outlook Mail. Next they
instructed my to add folders to my Cox POP/IMAP account, assuring me that these new Cox account based folders would display in Mail once the apps sync'd. Guess what, no folders in Mail but they are active in Cox.

Never worked. No error messages. No sync. I can find new messages on Mail, open my Cox account and move them to a newly Created Saved Mail folder and they disappear for Mail, but remain intact within the Cox folder. Windows just can't find them.

What else can Microsoft possible need to know?

Guru was referring to an OUTLOOK Mail app. I would love to dig out my old computer and go back to an older version of Windows with Outlook. Does Microsoft offer refunds?

Has ANYBODY successfully created folders in your internet provider POP/IMAP account and been able to display usable folders on Windows 10 Mail and Calendar? I'm dying to read step by step instructions.