Windows 10: Creating New Folders in Files Downloaded from Backup Drive to New Computer

I have a new Dell Computer and have downloaded all files from the old computer that were stored in a backup drive. The problem is that on the new computer hard drive OS:C I am unable to create new folders subfolders in my photo folders organized by month and my documents folders. Photos download correctly from my phone to the correct month. Question: how do I integrate the files from the old computer so that I can create new folders?

:)

 

creating new folder problem in windows 10 creator

Hi Gudiya,

The problem you've encountered in creating a folder could be caused by software or program conflict as the issue appeared a few days after installing the Windows 10 Creators update. For us to know if this only occurs when creating a new folder from the desktop,
we suggest that you try creating a new folder using a keyboard shortcut or from File Explorer. Please refer to the steps below:

Creating a new folder using a keyboard shortcut.

• Click on the desktop.
• Press CTRL + SHIFT + N.
• A new folder should be created.

Creating a new folder from File Explorer.

• Open File Explorer.
• Hover your mouse on the location where you want to create a new folder.
• Right-click it, go to New > Folder.

In case the problem persists, then we suggest that you go ahead and perform a clean boot. Doing so will start your computer using minimal drivers to help us determine what conflict is causing the problem. Check out
How to perform a clean boot in Windows for the detailed steps.

Let us know the result so we can further assist you.

Regards.

 

Restore backup files on new computer.

I was able to backup files to an external hard drive, however i cant seem to restore them to new computer. How do you do this. System restore doesnt see the files from new computer.

-> A "File Backup" requires a "File Restore" to restore files and folders.

-> A "System Restore" works only if you previously created an image of your installation.

Did you do a file backup or did you create an image?

What are the operating systems of the two machines?

 

creating new folder problem in windows 10 creator

Thanks, the step you mentioned

Click on the desktop.

• Press CTRL + SHIFT + N.
• A new folder should be created.
• Creating a new folder using a keyboard shortcut.

It's working for me. But my new folder option is not working anywhere not in desktop as well as not in file explorer. Whenever I am placing my cursor on new folder option, its first spinning for few seconds then goes to close the file
explorer and refresh the desktop once.