Windows 10: Creative Audigy 2 ZS (WDM) has no sound after Win 10 Nov 2019 update

Hello,


A few hours ago I installed the Win 10 Nov 2019 update. My speakers no longer work. I have a Creative Audigy 2 ZS (WDM) sound card (I know its old). My USB Headset works fine. When I play music, the sound meter shows the speakers are 'receiving' sound but I hear nothing. I've checked all the plugs and made sure the speaker volume control was turned on, that the Speakers were the default output device, etc.


Then I did a re-start as I read sometimes that's all it needs after a major update. No luck. I de-installed the sound card from the Device Manager then restarted the PC to see if the re-installation of the driver would work. No luck. Windows says the current driver is the most current. I went to the Creative page but they don't have any drivers for Win 10 for that card as its old.


I did Win+I and went to the Update History section and deinstalled 3 of the 4 Windows updates that were listed 11/2/2019 (one Security update would not allow me to de-install it). Then I restarted the PC per the pop-up window instructions and it proceeded to re-install one of the updates! There was no sound. So I re de-installed that one update and set the PC not to do any updates for a week, then restarted. Still no sound.


I watched a few Youtube videos on solving this issue but none of the things I tried worked.


All the previous Win 10 updates had no effect on my sound card.


My soundcard driver is 6.0.1.1241 dated 12/12/06. I am using Win 10 64 bit. I've seen a few posts on various Forums about downloading other drivers from Creative (for other cards) or from other websites but I am reluctant to start messing with that. If someone can give me some good information on that, I would appreciate it.


Is this one of those things that will hopefully be fixed with a patch in a few days? Any information will be greatly appreciated. Thanks very much.

:)

 

Creative SB Audigy 2.zs not working

Direct from Device Manager . Creative Sound Blaster Audigy 2.zs (WDM)

 

Creative SB Audigy 2.zs not working

Hmmm...I don't see it. Checking the 'details" the RX is not listed. Am I missing something?

 

Creative SB Audigy 2.zs not working

"The source site also suggests it might be a hacked version. Do you know anything about that?"

I'm afraid I know nothing about it - I don't have an Audigy 2 zs - I just googled "Audigy 2 zs Windows 10".

- - - Updated - - -

There appears to be an Audigy RX driver here
Creative Worldwide Support