Windows 10: Credential Manager is unable to sync Web & Windows credentials

I have observed an issue with my WINDOWS 10 corporate PC. It seems Windows Credential Manager is unable to sync my passwords.

As a preliminary troubleshooting, I have completed all the following steps but Credential Manager is still unable to sync my Web & Windows passwords.

• Under services.msc, the Credential Manager service was set to 'Manual' by default. Tried changing it to 'Automatic' and restarted the service.
• Under Group Policy Editor > Computer Configuration\Administrative Templates\Windows Components\Sync your settings, the status of 'Do Not Sync Passwords' is set to 'Not Configured'.
• Checked the Internet Explorer Properties > Content > Settings > Uncheck all options under 'Use Autocomplete For'. Deleted all the cache and history.
• Also checked the similar settings for the new Edge browser.
• In registry editor > HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main > FormSuggest PW > Changed the string to 'Yes'
• Tried changing the ownership of the Vault Directory CrogramData > Microsoft > Vault
• GPUPDATE /FORCE
• SFC /SCANNOW
• DISM /Online /Cleanup-Image /CheckHealth
• DISM /Online /Cleanup-Image /ScanHealth
• DISM /Online /Cleanup-Image /RestoreHealth
• IPCONFIG /FLUSHDNS
• IPCONFIG /REGISTERDNS

After unsuccessful with all these attempts, I re-imaged the system post which Windows Credentials vault was able to sync Outlook, Word, Excel, MSTeams, OneNote, etc but was not syncing Web Credentials from any of the browsers Internet Explorer, New Edge, Google Chrome. It worked for a week or so and then again it is broken. The passwords are not being synced either in Web Credentials nor in Windows Credentials.


Need some urgent help to get this issue resolved...!

:)

 

manage web credentials

Hi Rose,

Thanks for posting your query on Microsoft Community.

To assist you better, I like to know; when you say program is gone from the list,
are you referring to Web credential program or credentials?

As per your query, I like to inform you that; when you select Remove under the specific credentials, it will remove the specific credential details. Since you have followed the correct steps to remove web credentials but the program is not available,
I suggest you to Run DISM commands and check if the Web credentials programs works.

Deployment Image Servicing and Management (DISM) is a new command line tool that you can use to service a Windows image or prepare a Windows PE image. The DISM tool replaces the Package Manager (pkgmgr.exe), PEimg, and Intlcfg tools.
DISM consolidates the functionality found in those three tools, as well as delivers new functionality to improve the experience of offline servicing.

Follow the steps to Run DISM Commands:

1) Press Windows + x on your keyboard.

2) Select Command prompt (Admin) to open Administrator Command Prompt .

3) In the Administrator: Command Prompt window, type the following commands. Press the Enter key after each command:

dism.exe /online /cleanup-image /scanhealth

dism.exe /online /cleanup-image /restorehealth



Reply to us with the status of your issue. We will be happy to assist you.

 

Credential Manager error in WINDOWS 10

Hi,



Thank you for keeping us updated on this topic.



Have you tried the steps provided by Giridhar J?



If you have tried those steps and the issue still persist, I suggest you to refer and try the troubleshooting steps provided in the article from the link below:

Unable to manage web credentials: credential manager gives a error 0x80070057.



Hope this helps!



Get back to us if you have queries regarding Windows, we will be happy to help you.

Thank you,

Microsoft Community.

 

Windows Credentials Error 0x80070057

Hi,

Thank you for the update on the issue.

I would suggest you to try the steps provided in the thread mentioned below. Try to refer the steps provide by Alex Zhao in the thread mentioned below.

Unable
to manage web credentials: credential manager gives a error 0x80070057.

Do keep us updated.

Regards,