Windows 10: Credentials Manager verification

When I go to Credentials Manager and try to view the stored password I get the attached pop-up. I have tried my Windows login password, I tried older passwords, nothing works. In simple English, can you tell me how to find the password it is looking for in the following dialog box:




:)

 

Credentials Manager Problem

I had not set up the 2 step verification but have done so now. Does not make any difference. Still can't see my passwords in credentials manager. Jay

 

Windows Network Credentials

Hi Keith,

We suggest that you disable Credential Manager before mapping your Drives. Please follow these steps to disable Credential Manager:

• In the search box type “Services”
• Right click on “Services” and select “Run as Administrator”
• In the Services Window, look for Credential Manager Service and click “Stop”.
• Restart the computer and go back the Credential Manager Service and set it to “Automatic”.
• Restart the computer again.

Please keep us updated if you were able to map your drives.

 

Credential Manager

Hi,

Credential Manager is one of Windows feature that will let you save credentials like usernames and passwords so that you can easily log in to a website or secure computers. We'd like to know the following so we can better assist you.

• Which build and version of Windows are you using? To check it, click
  Start, type winver, then press Enter.
  
• Are you making changes to Web Credentials or
  Windows Credentials?
• Did you make any changes prior to the issue?
• Is your account being managed by a domain?
• What troubleshooting steps have you done so far?

In order for us to resolve the issue, we need to make sure that the Credential Manager service and its Dependencies are started and working properly. As an initial troubleshooting to resolve the issue, kindly follow these steps:

• Press Windows key + R key, type inetcpl.cpl in
  Run dialog box and hit Enter.
• Under Internet Properties, click Content tab, then under
  AutoComplete select Settings.
• Under AutoComplete settings, clear all the checked entries, click
  OK and then reselect the entries as selected before and again click
  OK.
• Once done, restart your computer, then check if the issue persists.

Please post back with the result for further assistance.