Windows 10: Credit Card issues

I have been trying for hours to add a new payment method to my account. I tried 11 different cards and it tells me that the information or card number is incorrect. Anyone else experiencing this issue or know how to help?

:)

 

Credit Card Problem

You are old school as you can just as easily activate a credit card online. Of course they'll be security measures in place to make sure you are you *Wink

• Example: Activate your Bank of America credit card online (Bank of America)

And no, you don't "have to go online" to activate.

 

Marketplace Credit Card

I am having the same problem, the suggested solution does not work. When I attempt to purchase an app through Marketplace I am told that there is no credit card on file for me. When I add a credit card through the phone, I get the same message. When I try
to add the same credit card again, I am told that this card is already on file for me and cannot be added. My credit cards are listed as payment options on billing.microsoft.com.



I find this hugely frustrating as I am unable to purchase anything through Marketplace, and am considering switching to a different provider if this issue cannot be resolved.

 

credit card details already exist

Two things you can do.

• Visit commerce.microsoft.com and then head over to the billing section. Remove any credit card details that may exist and make the card section completely empty. Then head to windowsphone.com and then try to buy the app and it will prompt you to enter fresh
  credit card details.
• If the previous step did not work, don't waste time on online research or forums as this is a billing/account related issue. Straight away, head over to gethelp.live.com, start a chat with a billing person and they will take care of this.