Windows 10: Credit Card removal

Can Not remove credit card

:)

 

Deleting a credit card

Hi Melonie,

If you are unable to remove the credit cards you've listed under Payments & Billing, try updating your payment method by following the steps indicated on this

link. If that didn't work, kindly retry removing your credit cards after 1-3 days.

Let us know how things goes.

Regards.

 

credit card details already exist

Two things you can do.

• Visit commerce.microsoft.com and then head over to the billing section. Remove any credit card details that may exist and make the card section completely empty. Then head to windowsphone.com and then try to buy the app and it will prompt you to enter fresh
  credit card details.
• If the previous step did not work, don't waste time on online research or forums as this is a billing/account related issue. Straight away, head over to gethelp.live.com, start a chat with a billing person and they will take care of this.
  

 

Credit Card Problem

You are old school as you can just as easily activate a credit card online. Of course they'll be security measures in place to make sure you are you *Wink

• Example: Activate your Bank of America credit card online (Bank of America)

And no, you don't "have to go online" to activate.