Windows 10: Critical BSOD Kernel-Power 41 63 on New pre-built gaming PC

I got a new Cyberpower pre-built recently with the following specs: Windows 11 Home 24h2 Build 26100Processor: AMD Ryzen 7 7800X3DMotherboard: ASUS PRIME B650M-A AX6 IIGPU: GeForce RTX™ 4070 Ti SUPER 16GB GDDR6X SSD: 2TB WD Blue SN580 Series PCIe Gen4 NVMe M.2 SSD PSU: 1,000 Watts - Corsair RMx RM1000X 80 PLUS Gold RAM: 32GB 16GBx2 DDR5/6000MHz Dual Channel Memory Team T-FORCE DELTA RGB [BLACK]At random intervals, the PC will blue screen. This varies and seems to have no specific reason for when it occurs. Interestingly, it has never happened while gaming and typically only happens whil

:)

 

Win 10 Pro BSOD Critical Event Id Kernel-Power 41 (63)

My PC is crashing repeatedly. It suffers numerous BSODs spontaneously, intermittently, unexpectedly & improperly as recorded in Event Viewer System Log as follows:

Critical 29/08/2018 19:37:09 Kernel-Power
41 (63)

Critical 29/08/2018 19:25:26 Kernel-Power
41 (63)

Critical 29/08/2018 19:05:56 Kernel-Power
41 (63)

Critical 29/08/2018 18:49:55 Kernel-Power
41 (63)

Critical 29/08/2018 18:47:23 Kernel-Power
41 (63)

Critical 29/08/2018 18:28:32 Kernel-Power
41 (63)

Critical 29/08/2018 17:51:16 Kernel-Power
41 (63)

Critical 29/08/2018 16:57:45 Kernel-Power
41 (63)

Critical 29/08/2018 12:05:36 Kernel-Power
41 (63)

Critical 29/08/2018 11:51:35 Kernel-Power
41 (63)

Critical 28/08/2018 18:26:46 Kernel-Power
41 (63)

Critical 28/08/2018 17:55:01 Kernel-Power
41 (63)

Critical 28/08/2018 17:24:04 Kernel-Power
41 (63)

Critical 28/08/2018 08:49:32 Kernel-Power
41 (63)

Critical 28/08/2018 08:41:52 Kernel-Power
41 (63)

The BSOD screens imparted words to effect as follows:

Driver_IRQL_Not_Less_Than_Or_Equal

Bad Pool Header

Memory Management

Attempted to write to readonly memory

Bad system config info

Driver_IRQL_Not_Less_Than_Or_Equal

 

Critical Kernel Power 41 (63): Black screen, restart when playing game

Kernel Power 41 63

Computer turns black and automatically restarts when playing high demanding games, no BSOD, not overclocked.

Games that have crashed:

• Far Cry 4
  
• The Division
  
• Fortnite
  
• Overwatch
  
• Counter Strike GO
  
• Last Man Standing

Specs:

• Cooler master 550w PSU
  
• RX 470 4gb
  
• Pentium g4560
  
• Asrock MATX b250m MOBO
  
• 2x 4gb rip jaws RAM
  
• WD 1tb HDD
  
• Gammamax 300 CPU Cooler

OS: Windows 10

I built the PC myself, errors started when playing high demanding games for the first time. Ran stress tests when first built, prime95 and heaven whilst logging temps for 8 hours, no crashes or high temps (max cup temp 54 C, max gpu temp 76 C). However, when playing games, within an hour, computer crashes (always kernel 41 63). I sent the PC to the outlet where I purchased the parts from, they had their own technicians run tests on all the parts. Initially, they found a fault with the PSU, which was at that time a 500w EVGA bronze. They replaced it with a 550w Cooler master gold. Still experienced 41 63, black out and restarts. Took it back, I said I suspected the MOBO was the issue, so they replaced it under warranty, problem persisted. I took it back for a third time, they took it to their head office, did extensive testing and found a fault with the CPU, they replaced it. Took them 3 weeks to complete... issue is still not resolved.

At this point, my computer has been disassembled and parts replaced multiple times.

Things I have done:

• Updated all drivers (CPU, GPU, BIOS, sound etc)
  
• Clean installation of Windows 10 multiple times
  
• Stress tested with Heaven and Prime95
  
• Logged temperatures while stress testing and playing games, haven’t seen any high temps
  
• Disabled and enabled different sound drivers to test for conflicts
  
• Replaced PSU, MOBO and CPU

I’ve logged temps when both stress testing and while playing games. Here is my latest HWINFO log when playing Fortnite and then black screen and restart, kernel power 41 63. crash-test.CSV

Happy to run any tests, suggestions and upload further logs. Really stuck on what to do....

 

Windows 10 Microsoft-Windows-Kernel-Power Critical Error 41 (63) Solution please.

I've already torn down, cleaned, and reassembled every single piece of hardware on my PC.

Here's what I'm getting -

Critical
1/8/2017 12:41:01 PM
Kernel-Power
41
(63)
17

Critical
1/7/2017 12:24:31 PM
Kernel-Power
41
(63)
16

Critical
1/6/2017 12:08:03 PM
Kernel-Power
41
(63)
16

Critical
1/5/2017 11:52:08 AM
Kernel-Power
41
(63)
17

Critical
1/4/2017 11:35:36 AM
Kernel-Power
41
(63)
16

Critical
1/3/2017 11:19:09 AM
Kernel-Power
41
(63)
17

Critical
1/2/2017 11:02:43 AM
Kernel-Power
41
(63)
16

Critical
1/1/2017 10:46:14 AM
Kernel-Power
41
(63)
17

Please note the last column - the figures in that column indicate the minutes over 24 hours since the last DPC_Watchdog shutdown. I've been tracking this since early November. If it was a hardware issue, don't you think the errors would be more random in
nature?

Additionally, I have a laptop that's barely 2 years old and it's experiencing the exact same thing. But, it's got completely different hardware from the PC. How does Microsoft explain that? They won't, don't or can't.

I'm learning to live with the issue, but it REALLY **** me off.