Windows 10: Critical Error shutdown

Hi,

I just build a new pc with the components underneath. Sometimes mostly during gaming my PC would just turn off and not reboot and not show a BSOD. When I restart my PC the event viewer shows "critical error 41" see picture underneath. I already tried another GPU but that didn't fix the problem. I ran some tests and adjusted features which didn't cause a shutdown during testing nor fixed the problem;
- "Turn on fast startup recommended" deactivated under system settings -> power options.
- Performed MEMtest Windows Memory Diagnostic without errors.

- CPU stress test prime95 for about 45 minutes without errors.

- GPU stresstest Geeks3D FurMark without errors.

- Updated all drivers and BIOS to the latest version.

- "Automatically restart" deactivated under advanced system settings -> startup and recovery.


A friend of mine also bought a similar set-up but with a different GPU, RAM, SSD and the GX-550 PSU version and has the same problem but it occurs fewer times. We have no clue what causes this error and hope for some professional advice.


Thank you in advance.




Components:
Gigabyte B550M Aorus Pro
AMD Ryuzen 5600x
G.Skill Ripjaws V F4-3200C16D-32GVK
Seasonic Focus GX-650
Kingston A2000 1TB
MSI GTX 970 GAMING 4G

:)

 

Critical Error Popup

Hi QUENDALEWARD,

Corrupted system files may be the possible cause why you received a critical error. To provide you the accurate resolution, kindly answer the following questions:

• Have you made any recent changes prior to this issue?
• What is the exact error message you received?
• What troubleshooting steps have you done so far?

Meanwhile, I suggest that you follow the steps in this article on how to troubleshoot
Start menu.

Keep us posted if you need further assistance.

 

Critical error Event ID 41 after every shutdown and bootup.


I have done what you said, and I still receive the same error. It can happen once a day, once a week, or several times in the same day.

The computer only lists the error after shutdown, My PC does not loose power during normal usage. From a bystander`s
perspective everything is ok.

What I am asking is this: Does windows lists the error as a false positive ? Or does the PC actually somehow looses power during shutdown ?

 

Critical error messages in event viewer after each shutdown

I'm getting a trio of critical error messages in event viewer after each shutdown:

- "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

- "Windows failed fast startup with error status 0xC00000D4."

- "The previous system shutdown was unexpected."

The PC starts up fine and seems to shut down very fast - within 10-12 seconds, and there seems to be no issues with startup or shutdown. But when I stumbled onto these critical messages in event viewer I got concerned. What could be triggering this? How do I troubleshoot this? They are logged in event viewer after each shutdown/reboot.