Windows 10: Critical error start menu and cortana aren't working

Discus and support Critical error start menu and cortana aren't working in Windows 10 Support to solve the problem; Hello people, Hope you can help me to solve this problem! Since I upgraded my computer to Win 10, I'm trying to deal with this problem. When my... Discussion in 'Windows 10 Support' started by Lucas Souza, Jan 22, 2016.

  1. Critical error start menu and cortana aren't working


    Hello people,

    Hope you can help me to solve this problem!

    Since I upgraded my computer to Win 10, I'm trying to deal with this problem. When my computer starts it shows the message: "Critical error start menu and Cortana aren't working. We'll try to fix it the next time you sign in".

    I joined to a forum to look for some help, and I found an instruction which said to run the command "chkdsk /f /r".

    So, I did it; my computer restarted and it was solved. But, when I turned the machine on in the next day the message was there again! I ran the command another time, the computer rebooted and it was solved. But, every time I turn on my computer the message pops up for me and I have to run the command in cmd to my machine work.

    Can someone help me to find a solution without the necessity to reinstall Windows?

    :)
     
    Lucas Souza, Jan 22, 2016
    #1

  2. Critical error: Start Menu and Cortana aren't working

    Original title: Critical error

    Again: Critical error: Start Menu and Cortana aren't working! How can I fix this recurring problem?
     
    PaulRecsei, Jan 22, 2016
    #2
  3. In my laptop , there are problem for critical error, start menu and cortana aren't working.

    * Original Title: critical error

    in my laptop , there are problem for critical error start menu and cortana aren't working. we'll trt to fix it the next time you sign in
     
    shekhar kumarMr., Jan 22, 2016
    #3
  4. bro67 Win User

    Critical error start menu and cortana aren't working

    There are previous posts on this and also the tutorial on running DISM. The info on running chkdsk is not the solution. See below.

    This is an issue caused by Internet Security Software that we are finding out. If you have any third party Internet Security Software installed, uninstall it and the error should go bye-bye.
     
    bro67, Jan 22, 2016
    #4
  5. So, my machine will be without security software?
     
    Lucas Souza, Jan 22, 2016
    #5
  6. bro67 Win User
    I never stated that. I stated that the problem that the fix is to remove the Security Software and the problem will go away.

    The reason that those who run third party security utilities are getting this problem, is because they upgraded from a previous edition of Windows, with a incompatible version of a Internet Security Software, that did not automatically update with the Windows 10 fixes, from the Software company's download repository.

    The majority of us are just using the standard Windows Firewall when off of our private LAN's, Windows Defender on the machine, using Chrome or Firefox with the proper extensions/add-on's, to prevent the bad stuff from trying to get through on webpages. If you download attachments from unknown sources, yes you would still get malware, by not just chucking the unknowingly sent malware email.
     
    bro67, Jan 22, 2016
    #6
  7. derodger Win User
    My sons computer has just started showing this problem. It has not been upgraded from a previous version of windows 10 but came with windows 10 already installed on it. So why all of a sudden is this starting?
     
    derodger, Mar 27, 2016
    #7
  8. bro67 Win User

    Critical error start menu and cortana aren't working

    Latest update when it connected. The problem stems back to Windows 7 SP1, then rolled into 8 and then into 10, because Microsoft has stuck with some of the old code that is supposed to get flushed when Redstone comes out.

    You have to remember that right now we are dealing with Beta Software. Insiders deal with the Alpha software. Until Microsoft quits playing around with the OS, there will be issues that have to be dealt with.
     
    bro67, Apr 4, 2018
    #8
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Critical error start menu and cortana aren't working

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