Windows 10: Critical Error

Hello, I've recently experienced a "critical error" which ended in a blue screen. In event viewer , the event is Id: 41 and task category 63. There is also a "error" prompted the same time just seconds apart with the Event Id: 137 and task: 2. This hasn't been the only time this blue screen has happened. The message on the blue screen prompts Video TDR failure and my AMD drivers are always up to date have a radeon 5600xt. I am all ears as to how to fix this occurrence. Thank you for your time.

:)

 

Critical Error Popup

Hi QUENDALEWARD,

Corrupted system files may be the possible cause why you received a critical error. To provide you the accurate resolution, kindly answer the following questions:

• Have you made any recent changes prior to this issue?
• What is the exact error message you received?
• What troubleshooting steps have you done so far?

Meanwhile, I suggest that you follow the steps in this article on how to troubleshoot
Start menu.

Keep us posted if you need further assistance.

 

Windows 10 critical error

Hi Alexander,

Thank you for posting the query on Microsoft Community.

I do appreciate your efforts and time.

I suggest you to try the steps below and check if it helps.

I would suggest you to follow the steps:

• Open the Task manager. Here’s a tip: Press CTRL+Shift+ESC.
  
• Click File > Run New Task.
• Make sure you have a check mark beside “Create this task with administrative privileges”.
• Type CMD.
• Type the following commands at the CMD prompt:
  
  powershell
  
  Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like "*SystemApps*"} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
  
• Close the CMD window.
• Check to see if the issue is resolved. If not, restart the PC.

Also refer to the suggestions provided by Ravinath and check.

“Critical Error – Start menu and Cortana aren’t working. We’ll try to fix it the next time you sign in.”

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

Critical Error with Start Menu

Hi,



Thank you for contacting Microsoft Community.

• What is the exact error message are you getting?

I would suggest you to refer to the suggestions provided by Ravinath P on October 5, 2015 and check if it helps.

“Critical Error – Start menu and Cortana aren’t working. We’ll try to fix it the next time you sign in.”

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.