Windows 10: Critical Errors

Discus and support Critical Errors in Windows 10 Support to solve the problem; I received these two errors twice earlier this afternoon. I have three hard drives, ran chkds on all and it found no problems and did sfc/scannow and... Discussion in 'Windows 10 Support' started by MrOctober, Feb 23, 2017.

  1. MrOctober Win User

    Critical Errors


    I received these two errors twice earlier this afternoon. I have three hard drives, ran chkds on all and it found no problems and did sfc/scannow and also no probalems

    1:

    A corruption was discovered in the file system structure on volume ??.A corruption was found in a file system index structure. The file reference number is 0x30000000bcf31. The name of the file is "\Windows\System32\DriverStore\FileRepository\cpu.inf_amd64_196b740ff5a0be6d". The corrupted index attribute is ":$I30:$INDEX_ALLOCATION".

    + System - Provider [ Name] Ntfs [ Guid] {DD70BC80-EF44-421B-8AC3-CD31DA613A4E} EventID 55 Version 0 Level 2 Task 0 Opcode 0 Keywords 0x8000000000000000 - TimeCreated [ SystemTime] 2017-02-23T22:13:17.833943300Z EventRecordID 6556 Correlation - Execution [ ProcessID] 4 [ ThreadID] 204 Channel System Computer Don-PC - Security [ UserID] S-1-5-18
    - EventData DriveName ?? DeviceName \Device\HarddiskVolumeShadowCopy2 CorruptionState 0x14 HeaderFlags 0x22 Severity Normal Origin File System Driver Verb Index Attribute Description A corruption was found in a file system index structure. The file reference number is 0x30000000bcf31. The name of the file is "\Windows\System32\DriverStore\FileRepository\cpu.inf_amd64_196b740ff5a0be6d". The corrupted index attribute is ":$I30:$INDEX_ALLOCATION". Signature 0x12f486dd Outcome Read Only Volume SampleLength 0 SampleData SourceFile 0x14 SourceLine 4355 SourceTag 350 AdditionalInfo 0xd00000a2 CallStack NTFS+0x1586c2, NTFS+0xaa99f, NTFS+0xa558a, NTFS+0xa862d, NTFS+0xa7213, NTFS+0xa7132, FLTMGR+0x5206, FLTMGR+0x2c08, Wof+0x1d6e2, FLTMGR+0x46ca, FLTMGR+0x4278, FLTMGR+0x3386, FLTMGR+0x312e, ntoskrnl+0x48ecd0, ntoskrnl+0x48f99f, ntoskrnl+0x155393




    2:

    A corruption was discovered in the file system structure on volume ??.The Master File Table (MFT) contains a corrupted file record. The file reference number is 0x2000000020974. The name of the file is "<unable to determine file name>".


    + System - Provider [ Name] Ntfs [ Guid] {DD70BC80-EF44-421B-8AC3-CD31DA613A4E} EventID 55 Version 0 Level 2 Task 0 Opcode 0 Keywords 0x8000000000000000 - TimeCreated [ SystemTime] 2017-02-23T22:13:17.146552100Z EventRecordID 6555 Correlation - Execution [ ProcessID] 4 [ ThreadID] 280 Channel System Computer Don-PC - Security [ UserID] S-1-5-18
    - EventData DriveName ?? DeviceName \Device\HarddiskVolumeShadowCopy2 CorruptionState 0x14 HeaderFlags 0x22 Severity Normal Origin File System Driver Verb Bad FRS Description The Master File Table (MFT) contains a corrupted file record. The file reference number is 0x2000000020974. The name of the file is "<unable to determine file name>". Signature 0xb170b6b Outcome Read Only Volume SampleLength 0 SampleData SourceFile 0x6 SourceLine 153 SourceTag 337 AdditionalInfo 0xd00000a2 CallStack NTFS+0x15954a, NTFS+0xad5fe, NTFS+0xad105, NTFS+0xaccf0, NTFS+0xa8b11, NTFS+0xa7213, NTFS+0xa7132, FLTMGR+0x5206, FLTMGR+0x2c08, Wof+0x1d6e2, FLTMGR+0x46ca, FLTMGR+0x4278, FLTMGR+0x3386, FLTMGR+0x312e, ntoskrnl+0x48ecd0, ntoskrnl+0x48f99f, ntoskrnl+0x155393

    :)
     
    MrOctober, Feb 23, 2017
    #1

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    scottgroup, Feb 23, 2017
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    venkat kumarbhakta, Feb 23, 2017
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  4. Critical Errors

    Hi MrOctober

    If I'm reading this correctly, and I'm sure someone will let me know if I haven't, it appears both your errors are in

    "HarddiskVolumeShadowCopy2"

    It is my understanding that you can delete these copies however I'm not sure what you may be running in addition to Windows services that might be using Shadow copies. Macrium and Acronis come to mine. Do you have File History enabled.

    I could suggest this.

    I would create a restore point. Might even try creating a Macrium Image backup.

    Then I would open file explorer, right click on c:, click on properties. On general tab click disk cleanup, after it processes, click on clean up system files. When it finishes you will notice a new tab, “More options”. Click on More options tab. At the bottom of this screen is the option to clean up restore points and shadow copies. You will get a warning that they will all be deleted except the newest. Proceed.

    You can either finish the cleanup or cancel out. There are commands to delete individual copies if you wish to google.

    I would then ensure if you are using Macrium or Acronis or other Imaging software I would create a new image to ensure no corruption has made it way to those backups.

    You can google Shadow copies and read about them. Hoping others may jump in here.


    Ken
     
    Caledon Ken, Feb 24, 2017
    #4
Thema:

Critical Errors

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