Windows 10: Critical Kerner Error 41, BSOD, Black Screen Error

I've been checked Intel diagnostic, Memory diagnostic, Repair system corrupt by using CMD " sfc /scannow ", Latest Window update. All tests are passed but it still happened.These are detail from Event Viewer.Keyword 70368744177664,2- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">- <System> <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" /> <EventID>41</EventID> <Version>10</Version> <Level>1</Level> <Task>63</Task> <Op

:)

 

BSOD since 23/07, Critical Error Kernel Power- event ID 41

Zbook,

Thankyou very much for your reply. In relation to your first post, I have carried out steps 10-22 (apart from step 15, I will attempt to leave it running with this tonight). The screenshots are attached. I have also uninstalled the programmes detailed above. Unfortunately, as my laptop is a custom built from PCSpecialist, they do not provide BIOS updates anywhere easily accessible. I will phoen them today and see if there are any updates.

Kind Regards
Ash

 

Black screen error

Hello,

There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

• Can you confirm to us if you are using a laptop or a computer?
• Have you made any recent changes to your device prior to this happening?
• What exactly were you doing when the error occurred?
• Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

As an initial part of troubleshooting, we suggest following the steps given on this article:

Troubleshoot black screen or blank screen errors. This will help you diagnose and rectify most of the known black screen concerns.

We will wait for your response.

 

BSOD - Registry Error

Your BSOD code is 0X000000051

Here's the Google search I did for it: https://www.google.com/search?q=0x0...j5.399j0j7&sourceid=chrome&es_sm=122&ie=UTF-8

There is a hotfix available that might help, https://support.microsoft.com/en-us/kb/810558

This thread makes a few good suggestions too: http://www.sevenforums.com/bsod-hel...dows-7-pro-sp1-registry-error-0x00000051.html

+1 to listing your full system specs, OS version, etc. I did only look at your BSOD log file.

Run a Diskchk /R (I know you already ran one, so you can skip this)

Run SFC /SCANNOW

Report back.