Windows 10: Critical Stop and system reboot

I've received several critical stops over the course of approx. 3 months while basic surfing and no intense file moving or downloads. There has been a DMP file created on Sept 25,2019. I inadvertently right clicked the file to copy and accidentally opened with Adobe Acrobat. Hopefully it's still readable.....Thanks



:)

 

Critical Error Popup

Hi QUENDALEWARD,

Corrupted system files may be the possible cause why you received a critical error. To provide you the accurate resolution, kindly answer the following questions:

• Have you made any recent changes prior to this issue?
• What is the exact error message you received?
• What troubleshooting steps have you done so far?

Meanwhile, I suggest that you follow the steps in this article on how to troubleshoot
Start menu.

Keep us posted if you need further assistance.

 

"Critical Stop" sound sometimes on Shut down or Restart


Hello Gerry
I have the same problem and am trying to find a fix. I think maybe that something must be running in the back ground that may cause this Critical Stop sound when shutting down or rebooting. Like you said it only happens sometimes. I hope that this is on a bug fix list of Microsoft.

Rick

 

Continual System Reboot

There is a possibility that this issue might have occurred due to corrupt system files in the system.

So to diagnose whether there are no corruptions, we suggest you to try the following methods and check if it helps.

Method 1: Run inbuilt system maintenance troubleshooter and check if it works.
Please follow the steps given below.

• 
  Type Troubleshooting in search bar and click
  Troubleshooting.
  
• 
  Now click on view all option.
  
• 
  Click on System maintenance and follow the prompts to run the troubleshooter.
  

Method 2: We suggest you to perform clean boot and check if any third party apps are causing the issue.
Placing the computer in a clean boot state can reduce software conflicts and help identify the root cause of the issue.

Please refer to the article below for steps to perform a clean boot.

How to perform a clean boot in Windows

Once you are done with the troubleshooting, perform the steps in "How to reset the computer to start as usual after troubleshooting with clean boot "to reset computer as usual.

Let us know the result.