Windows 10: Cropping mp4 videos in the Windows 10 Photo app doesn't work

Discus and support Cropping mp4 videos in the Windows 10 Photo app doesn't work in Windows 10 Software and Apps to solve the problem; When I try to crop a video using the Photo's app, the app crashes after 20-30mins into the save function. I can trim videos that are only 5mins long... Discussion in 'Windows 10 Software and Apps' started by MatthewS0, Sep 1, 2020.

  1. MatthewS0 Win User

    Cropping mp4 videos in the Windows 10 Photo app doesn't work


    When I try to crop a video using the Photo's app, the app crashes after 20-30mins into the save function. I can trim videos that are only 5mins long but as soon as I try anything 60-90 mins in length the app just crashes during the saving.


    the best solution is to transfer the video to my iPhone and trim the video using the built-in iOS video edit. iOS trims the video in less than 5 seconds whereas Windows 10 takes 30mins+ and eventually crashes.


    Why is the Windows10 Photo app so slow? I have tried 3 PC's and they all behave the same.

    :)
     
    MatthewS0, Sep 1, 2020
    #1

  2. Crop tool Photos App not working

    Thank you for the information.

    To help us isolate this further, kindly provide us the following information.

    • What changes have you made prior to this issue?
    • To which program are you exactly using the crop tool? Photos App or Office 2016?
    • You mentioned crop tool is not working properly when Photos App is used. Have you tried to close it, and check if the issue persists?

    If you are only experiencing the issue with Office 2016, kindly run the repair Office application by referring to the steps listed on this

    link
    .

    However, if you are encountering it with Photos App only, we suggest that you run the troubleshooter for Windows apps through this

    link
    .

    Looking forward to your response.
     
    Jhessica Sur, Sep 1, 2020
    #2
  3. Can't view some .mp4 videos in Photos app

    I'm pretty sure this is a new issue that appeared with the latest updates. I have Windows 10 feature update version 2004 and cummulative update for X64 KB4566782.

    I am not able to view some .mp4 videos in Photos or Windows Media Player. The audio works, but the video doesn't. I tried updating my codecs with the

    K-Lite Codec Pack
    , which was referenced on several help forums, but this only partly solved the problem. After updating these codecs, I now do see thumbnails of the videos in Windows Explorer, and if I change the extension from ".mp4" to ".video" (as suggested
    by K-Lite), the video opens in Windows Media Player. But it still doesn't open in the Photos app, so I also can't edit it with the Photos app. When I keep the .mp4 extension, I can't open it in either app. These videos are downloaded from my Android Motorola
    phone. I have other older .mp4 videos that work fine.
     
    Benjamen W, Sep 1, 2020
    #3
  4. BetoLP Win User

    Cropping mp4 videos in the Windows 10 Photo app doesn't work

    Windows doesn`t start. Authomatic repair doesn`t work.

    Thanks again!!

    I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

    I`ll do it and I`ll be updating this thread when I have the report.

    - - - Updated - - -

    I ran SeaTools. These are the results:

    Cropping mp4 videos in the Windows 10 Photo app doesn't work [​IMG]


    Does it mean my HDD is useless?
     
    BetoLP, Sep 1, 2020
    #4
Thema:

Cropping mp4 videos in the Windows 10 Photo app doesn't work

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