Windows 10: csrss.exe causing BugCheck with dxgkrnl.sys module

Discus and support csrss.exe causing BugCheck with dxgkrnl.sys module in Windows 10 Performance & Maintenance to solve the problem; Anyone know what would cause a BSOD with error code 0x0000003b on startup? It happens right after the dots stop spinning, but it doesn't happen every... Discussion in 'Windows 10 Performance & Maintenance' started by CorruptComputer, Dec 21, 2020.

  1. csrss.exe causing BugCheck with dxgkrnl.sys module


    Anyone know what would cause a BSOD with error code 0x0000003b on startup?

    It happens right after the dots stop spinning, but it doesn't happen every time nor can I seem to pin down what is the cause when it does happen.

    I've debugged the latest dmp I got and posted it below:


    15: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    SYSTEM_SERVICE_EXCEPTION 3b
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 0000000080000003, Exception code that caused the bugcheck
    Arg2: fffff8055c1b7a72, Address of the instruction which caused the bugcheck
    Arg3: fffff903213da6e0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.

    Debugging Details:
    ------------------

    KEY_VALUES_STRING: 1

    Key : Analysis.CPU.mSec
    Value: 8202

    Key : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on ANDROMEDA

    Key : Analysis.DebugData
    Value: CreateObject

    Key : Analysis.DebugModel
    Value: CreateObject

    Key : Analysis.Elapsed.mSec
    Value: 19631

    Key : Analysis.Init.CPU.mSec
    Value: 12483

    Key : Analysis.Init.Elapsed.mSec
    Value: 121434

    Key : Analysis.Memory.CommitPeak.Mb
    Value: 118

    Key : Analysis.System
    Value: CreateObject

    Key : Dump.Attributes.FilterDumpFile
    Value: 1

    Key : WER.OS.Branch
    Value: rs_prerelease

    Key : WER.OS.Timestamp
    Value: 2020-12-07T14:43:00Z

    Key : WER.OS.Version
    Value: 10.0.21277.1000


    ADDITIONAL_XML: 1

    OS_BUILD_LAYERS: 1

    DUMP_FILE_ATTRIBUTES: 0x1840
    Filter Dump

    BUGCHECK_CODE: 3b

    BUGCHECK_P1: 80000003

    BUGCHECK_P2: fffff8055c1b7a72

    BUGCHECK_P3: fffff903213da6e0

    BUGCHECK_P4: 0

    CONTEXT: fffff903213da6e0 -- .cxr 0xfffff903213da6e0
    rax=0000000000000001 rbx=ffffe18ff9d99da8 rcx=6c06ee800e830000
    rdx=00000000000000b6 rsi=0000000000000000 rdi=ffffe18ff9d99da0
    rip=fffff8055c1b7a72 rsp=fffff903213db100 rbp=0000000000000001
    r8=0000000000000065 r9=0000000000000000 r10=0000000000000010
    r11=0000000000000000 r12=fffff8055c036220 r13=ffffe18ffe38d0c0
    r14=0000000000000038 r15=0000000000000000
    iopl=0 nv up ei ng nz na pe nc
    cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00040282
    dxgkrnl!DXGMMS_EXPORT::Initialize+0x7d3a2:
    fffff805`5c1b7a72 cc int 3
    Resetting default scope

    BLACKBOXBSD: 1 !blackboxbsd


    BLACKBOXNTFS: 1 !blackboxntfs


    PROCESS_NAME: csrss.exe

    STACK_TEXT:
    fffff903`213db100 fffff805`5c13a5a6 : ffffe18f`f9d99da0 ffffe18f`f7002000 00000000`00000001 00000000`00000000 : dxgkrnl!DXGMMS_EXPORT::Initialize+0x7d3a2
    fffff903`213db170 fffff805`5c114c95 : 00000000`00000000 fffff903`213db300 ffffe18f`f95ec000 00000000`00000001 : dxgkrnl!DXGGLOBAL:csrss.exe causing BugCheck with dxgkrnl.sys module :DeferredInitialize+0x7e
    fffff903`213db200 fffff805`5c11725e : 00000000`00000000 ffffe18f`f7002000 ffffe18f`fe38c030 ffffe18f`f7002000 : dxgkrnl!DXGADAPTER::Initialize+0x19d9
    fffff903`213db390 fffff805`5c1188b7 : ffffe18f`fe38d0c0 ffffe18f`f3fe9940 fffff903`213db560 ffff9a8c`4be2bbd0 : dxgkrnl!DXGGLOBAL::CreateAdapter+0x76
    fffff903`213db500 fffff805`5c11960c : 00000000`00000000 ffffe18f`fe38d0c0 ffff9a8c`4be2bbd0 ffffe18f`fe38c180 : dxgkrnl!DxgkAddAdapter+0x63
    fffff903`213db560 fffff805`5c135139 : 00000000`00000000 fffff903`213db800 ffffe18f`fe38c030 ffff9a8c`4be2bb01 : dxgkrnl!DpiFdoStartAdapter+0xb10
    fffff903`213db700 fffff805`5c134e10 : 00000000`00000000 fffff903`213dbb60 ffffe18f`fe38c180 00000000`00000001 : dxgkrnl!DpiFdoStartNonLdaAdapter+0x69
    fffff903`213db750 fffff805`5c134ac0 : 00000000`00000010 00000000`00050246 fffff903`213db928 00000000`00000018 : dxgkrnl!DpiFdoStartAdapterThreadImpl+0x30c
    fffff903`213db900 fffff805`5c06331a : fffff805`5c035b00 00000000`00000000 fffff903`213dbb60 ffffe18f`f1dff0a0 : dxgkrnl!DpiFdoStartAdapterThread+0x30
    fffff903`213db930 fffff805`5c063210 : 00000000`00000000 fffff903`213dbb60 ffffe18f`f1dff0a0 00000000`00050217 : dxgkrnl!DpiSessionCreateCallback+0x52
    fffff903`213db970 fffff805`5c370ae2 : 00000000`00000000 fffff903`213dbb60 ffffffff`fffffffd 00000000`000000c8 : dxgkrnl!DxgkNotifySessionStateChange+0x50
    fffff903`213db9b0 ffff82a7`1c3812d7 : 00000000`00000000 00000000`0000000a 00000000`00000000 00000000`000000c4 : watchdog!SMgrNotifySessionChange+0x52
    fffff903`213db9e0 ffff82a7`1ba1fcb1 : 00000000`00000040 fffff903`213dbb60 00000000`00000000 00000000`00000000 : win32k!SysEntrySMgrNotifySessionChange+0x17
    fffff903`213dba10 ffff82a7`1ba1f70e : 00000000`00000010 00000000`00050246 fffff903`213dba68 00000000`00000018 : win32kbase!DrvNotifySessionStateChange+0x51
    fffff903`213dba40 ffff82a7`1ba5ecaa : ffffe18f`f3f61140 00000000`000000c8 00000000`000000c4 ffffe18f`f9f62d60 : win32kbase!InitializeGreCSRSS+0x16
    fffff903`213dba70 ffff82a7`1c381455 : ffffe18f`f9d0d080 00000000`00000001 00000000`00000020 00000000`001f0003 : win32kbase!Win32kBaseUserInitialize+0x11a
    fffff903`213dbab0 fffff805`5702b2f8 : ffffe18f`f9d0d080 00000181`dc60eb01 ffffe18f`00000001 ffffe18f`00000000 : win32k!NtUserInitialize+0x15
    fffff903`213dbae0 00007ffa`9651a4c4 : 00007ffa`95b917b2 00000181`dc5a0a78 00000000`00000030 00000068`ea65f2e9 : nt!KiSystemServiceCopyEnd+0x28
    00000068`ea65f268 00007ffa`95b917b2 : 00000181`dc5a0a78 00000000`00000030 00000068`ea65f2e9 00000000`00000001 : win32u!NtUserInitialize+0x14
    00000068`ea65f270 00007ffa`95c06ad4 : 00000181`dc605ee0 00000181`dc605ee0 00007ffa`95c13620 00000000`00000000 : winsrvext!UserServerDllInitialization+0x402
    00000068`ea65f350 00007ffa`95c064e4 : 00000181`dc605d58 00000181`dc605bd0 00000000`00100000 00007ffa`95bc0000 : CSRSRV!CsrLoadServerDll+0x1e4
    00000068`ea65f400 00007ffa`95c0503b : 00000000`0000000a 00000000`00000000 00000181`dc605ba0 00007ffa`95c0b6a0 : CSRSRV!CsrParseServerCommandLine+0x204
    00000068`ea65f650 00007ff6`adea143c : 00000181`dc605ba0 00000181`dc605d95 00000000`00000080 00000181`dc605d95 : CSRSRV!CsrServerInitialization+0x11b
    00000068`ea65f6a0 00007ff6`adea1327 : 00000181`dc605d95 00000000`0000000b 00000000`00000001 00000000`0000000d : csrss!main+0xcc
    00000068`ea65f6e0 00007ff6`adea1026 : 00000000`00000000 00000000`0000000a 00000000`00000000 00000000`00000000 : csrss!NtProcessStartup_AfterSecurityCookieInitialized+0x2f7
    00000068`ea65f770 00007ffa`98675bd3 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : csrss!NtProcessStartup+0x16
    00000068`ea65f7a0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x43


    SYMBOL_NAME: dxgkrnl!DXGMMS_EXPORT::Initialize+7d3a2

    MODULE_NAME: dxgkrnl

    IMAGE_NAME: dxgkrnl.sys

    STACK_COMMAND: .cxr 0xfffff903213da6e0 ; kb

    BUCKET_ID_FUNC_OFFSET: 7d3a2

    FAILURE_BUCKET_ID: 0x3B_80000003_dxgkrnl!DXGMMS_EXPORT::Initialize

    OS_VERSION: 10.0.21277.1000

    BUILDLAB_STR: rs_prerelease

    OSPLATFORM_TYPE: x64

    OSNAME: Windows 10

    FAILURE_ID_HASH: {3d38abf3-6eca-e927-c8a0-37bd23c40323}

    Followup: MachineOwner
    ---------





    15: kd> lmvm dxgkrnl
    Browse full module list
    start end module name
    fffff805`5bf10000 fffff805`5c35d000 dxgkrnl pdb symbols c:\windowsdebugsymbols\dxgkrnl.pdb\C157AA9527840C2473AE9D2D5050C74D1\dxgkrnl.pdb
    Loaded symbol image file: dxgkrnl.sys
    Mapped memory image file: c:\windowsdebugsymbols\dxgkrnl.sys\3CBBF74544d000\dxgkrnl.sys
    Image path: \SystemRoot\System32\drivers\dxgkrnl.sys
    Image name: dxgkrnl.sys
    Browse all global symbols functions data
    Image was built with /Brepro flag.
    Timestamp: 3CBBF745 This is a reproducible build file hash, not a timestamp
    CheckSum: 0044D986
    ImageSize: 0044D000
    Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Information from resource tables:





    15: kd> .cxr 0xfffff903213da6e0
    rax=0000000000000001 rbx=ffffe18ff9d99da8 rcx=6c06ee800e830000
    rdx=00000000000000b6 rsi=0000000000000000 rdi=ffffe18ff9d99da0
    rip=fffff8055c1b7a72 rsp=fffff903213db100 rbp=0000000000000001
    r8=0000000000000065 r9=0000000000000000 r10=0000000000000010
    r11=0000000000000000 r12=fffff8055c036220 r13=ffffe18ffe38d0c0
    r14=0000000000000038 r15=0000000000000000
    iopl=0 nv up ei ng nz na pe nc
    cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00040282
    dxgkrnl!DXGMMS_EXPORT::Initialize+0x7d3a2:
    fffff805`5c1b7a72 cc int 3





    Running `sfc /scannow` shows that no system files are corrupted, so I think it may either be driver or hardware related.

    I know that someone may say that it is because I am running an Insider build here, but I was having this BugCheck pop up for me occasionally even before I installed the Insider builds.

    Any suggestions?

    :)
     
    CorruptComputer, Dec 21, 2020
    #1

  2. QCAMAIN1.SYS CAUSING BSOD

    This was probably caused by the following module:
    qcamain1.sys (Qcamain10x64+0x108678)

    Bugcheck code: 0x1D3 (0x333, 0x0, 0x0, 0x0)

    Error: CUSTOM_ERROR

    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: qcamain1.sys .

    Google query: qcamain1.sys CUSTOM_ERROR

    Using WhoCrashed I found this thread: QCAMAIN1.SYS CAUSING BSOD (Code 37 Error) however without
    solution, locked.

    I did get BSOD almost everytime I moved the laptop.

    This worked for me:

    unscrew wifi module, push a little into the socket. Screw in. DONE
     
    Horus-3-Echo, Dec 21, 2020
    #2
  3. axe0 Win User
    BSOD Crashes bugchecks



    csrss.exe causing BugCheck with dxgkrnl.sys module [​IMG]
    Warning Programs that claim to update your drivers install either the wrong or corrupted drivers.
    If you have installed any driver with Driver Booster 3, please remove them as it may cause trouble.
    It is best that you remove IObit software and use a restore point to revert back their changes.

    I would also suggest that you remove Norton and Networkx seeing they have caused some crashes.
    Code:
    Code:
    ******************************************************************************* *                                                                             * *                        Bugcheck Analysis                                    * *                                                                             * *******************************************************************************  Use !analyze -v to get detailed debugging information.  BugCheck 133, {1, 1e00, 0, 0}  *** WARNING: Unable to verify timestamp for networx.sys *** ERROR: Module load completed but symbols could not be loaded for networx.sys Probably caused by : tdx.sys ( tdx!TdxSendDatagramTransportAddress+420 )  Followup:     MachineOwner ---------   ******************************************************************************* *                                                                             * *                        Bugcheck Analysis                                    * *                                                                             * *******************************************************************************  Use !analyze -v to get detailed debugging information.  BugCheck 19, {e, ffffd000219bb340, ffffe002020fd010, bd6ca4a877952118}  *** WARNING: Unable to verify timestamp for SRTSP64.SYS *** ERROR: Module load completed but symbols could not be loaded for SRTSP64.SYS Probably caused by : Pool_Corruption ( Processing initial command '!analyze -v; !sysinfo smbios; !sysinfo machineid; !sysinfo cpuspeed; !thread; .bugcheck; .time;' nt!ExFreePool+783 )  Followup:     Pool_corruption
     
  4. essenbe Win User

    csrss.exe causing BugCheck with dxgkrnl.sys module

    BSOD ATTEMPTED_WRITE_TO_READONLY_MEMORY(netio.sys) and IRQL


    volie, this time it is listing the Realtek Lan Driver but still blaming it on Memory corruption

    Code:
    Code:
    Use !analyze -v to get detailed debugging information. BugCheck BE, {fffff80126c02818, 2277e4121, fffff803ed243570, a} *** WARNING: Unable to verify timestamp for rt640x64.sys *** ERROR: Module load completed but symbols could not be loaded for rt640x64.sys Probably caused by : memory_corruption Followup: memory_corruption ---------
    Just as a suggestion, could you remove the Intel card since you are not using it anyway and see if that makes a difference?
     
    essenbe, Dec 21, 2020
    #4
Thema:

csrss.exe causing BugCheck with dxgkrnl.sys module

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