Windows 10: Ctrl, Alt, and Win keys not working

I just got a laptop from somebody I know, updated to 23H2, and the Ctrl, Alt, and Win keys do not work after a fresh install of Windows 11. I can use them on the on-screen keyboard, but they do not work both on the native keyboard and any external keyboard. I have tried other fixes I have seen on this forum involving restarting the computer, uninstalling and reinstalling keyboard drivers, disabling sticky keys, deleting and making a new keyboard.reg file, running an antivirus, and making a new local user account.I type frequently, so I would like this issue to be resolved quickly.

:)

 

Ctrl Shift Win Alt keys not working

Hi,

Just as the title suggests my shift, ctrl, win alt keys are not working. I have tried turning off sticky keys and other solutions online but the issue remains the same. This is the second time it happened, the first time was resolved when I had a BIOS firmware update but now this also didn't work.

Moderator note < made few words are bold >

 

ctrl alt del to logon

Hi Diane,

Conflicts with the user account settings is one of the possible reasons why the secure sign-in option is enabled on your computer even if the box in the settings is not checked. I would suggest that you enable and disable the
Require users to press Ctrl+Alt+Delete. You can follow the steps below:

• Press the Windows key + R.
• Type control userpasswords2 or netplwiz and press the Enter key.
• Click the Advanced tab.
• Under Secure sign-in, check the Require users to press Ctrl + Alt + Delete checkbox.
• Click Apply.
• Restart your computer.
• Open the same settings again and uncheck the Require users to press Ctrl + Alt + Delete checkbox and follow the
  steps 5 and 6.
  
  

Should you need further assistance, don't hesitate to get back to us.

 

Ctrl + Alt + Arrow Key hotkey not working

Hi,

Keyboard features in Windows can make navigation, tasks, and functions quicker and easier. To provide you the appropriate resolution on how to make keyboard shortcuts working on your HP Pavilion, we would like to know more information. Kindly answer the
questions below:

• Which version and OS build of Windows 10 is currently installed? To check, press
  Windows key, type winver then, press Enter key.
  
• What troubleshooting steps have you done so far?
• When you press "Ctrl + Alt + Arrow key", what is your desired result?
  

Looking forward to your response for further assistance.