Windows 10: CTRL is not working to select more than 1 item - windows 10

I cannot select more than one item to move, delete, etc. This first started happening in emails with attached files months ago. I could only select one file to "save as" or "Save All", but I could not select more than one at a time. Now this is happening in File Explorer. In a folder where I have 6 file and a want to erase 3 of them, I have to erase one at a time.!!!!!

:)

 

Both CTRL keys not working

Hi,

Thank you for posting in Microsoft Community.

• Do you get any error message?
• Did you make any changes in your computer prior to this issue?

I appreciate the troubleshooting steps you have tried to resolve the issue.

Follow the steps below and check if that helps.

Method 1: To check if Ctrl keys work in Onscreen keyboard.

• Press Windows Key + R and type osk and hit Enter.

Try using Ctrl keys and check if that helps.

if you still face the issue, try Method 2.

Method 2: Run the Hardware and Devices Troubleshooter.

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with the Bluetooth adapter. Refer these steps:

• 
  Press Windows key + X, select
  Control panel.
  
• 
  Change the view by option on the top right to
  Large icons.
  
• 
  Click on troubleshooting and click on the
  view all option on the left panel.
  
• 
  Run the Hardware and devices troubleshooter.
  
• 
  Restart your computer and check if the issue is resolved.
  

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

Thanks

 

Nvidia driver problem with 940 MX on Windows 10 x64


I would only go back to the driver from the computers manufacturers if you experience any issues with the latest drivers from devie manufacturers.

If everything is still working well with the clean boot then you can start troubleshooting as follows to start:

How to determine what is causing the problem after you do a clean boot


1. Log on to the computer by using an account that has administrator rights.
2. From Start, search for msconfig. (In Windows 10, use the Search box from the Start menu. In Windows 8 or 8.1, swipe in from the right edge of the screen, and then tap Search. Or, if you are using a mouse, point to the lower-right corner of the screen, and then click Search.)
3. Select msconfig or System Configuration from the search results.
4. Tap or click the Services tab, and then tap or click to select the Hide all Microsoft services check box.
5. Tap or click to select the upper half of the check boxes in the Service list.
6. Tap or click OK, and then tap or click Restart.
7. After the computer finishes restarting, determine whether the problem still occurs.
• If the problem still occurs, repeat steps 1 through 6, but clear the lower half of the check boxes in the Service list that you originally selected.
• If the problem does not occur, repeat steps 1 through 6, and select only the upper half of the remaining check boxes that are cleared in the Service list. Repeat these steps until you have selected all the check boxes.
• If you still experience the problem when only one service is selected in the Service list, this means that the selected service causes the problem, and you should go to step 11. If no service causes the problem, go to step 8.
8. Repeat steps 1 and 3 in this section.
9. Tap or click the Startup tab, and then tap or click to select the upper half of the check boxes in the Startup Item list.
10. Click OK, and then click Restart.
• If the problem still occurs, repeat steps 8 and 9, but clear the lower half of the checked boxes in the Startup Item list that you originally selected.
• If the problem does not occur, repeat steps 8 and 9, and select only the upper half of the remaining check boxes that are cleared in the Startup Item list. Repeat these steps until you have selected all the check boxes.
• If you still experience the problem after only one Startup Item is selected in the Startup Item list, this means that the selected Startup Item causes the problem, and you should go to step 11. If no Startup Item causes this problem, a Microsoft service probably causes the problem. To determine which Microsoft service may be causing the problem, repeat steps 1 through 7 without selecting the Hide all Microsoft services check box in each step.
11. After you determine the startup item or the service that causes the problem, contact the program manufacturer to determine whether the problem can be resolved. Or, run the System Configuration utility, and then tap or click to clear the check box for the problem item.
From <https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows>

 

Why Windows 10 don't goes to login screen after CTRL+ALT+DELETE?

Hi,



Thank you for posting on Microsoft Community. I understand the inconvenience you are facing. I will certainly help you with this.

CTRL+ALT+DELETE will open you log-in screen in Windows 10 too. I suggest you to try pressing
Ctrl+SHIFT+Esc key and check if it opens the Task manager. If issue persist, I suggest you to try below given steps and check if it works.

This issue may occur due to some system file corruption.
I suggest you to run System file checker. System File checker (SFC) scan is done to check if there are any corrupted system files that could be causing this issue. Kindly follow the below given steps:

• Press Windows key + X, select Command prompt (Admin) to bring up elevated Command prompt.
• In Command prompt type sfc/scannow and press enter.
• Restart the computer.

If no corrupted system files were found in the previous state, then I suggest you to try the following steps:

• Open command prompt by pressing Windows key + X and selecting “Command prompt admin”.
• In command prompt, type the following commands and press Enter after each command:

• DISM.exe /Online /Cleanup-image /Scanhealth
• DISM.exe /Online /Cleanup-image /Restorehealth
  • Close the command prompt and restart the PC and check if it works.

Hope this information helps. Post back with updated issue details for further help.

Thank you.