Windows 10: Cumulative update stuck

Discus and support Cumulative update stuck in Windows 10 BSOD Crashes and Debugging to solve the problem; My laptop was doing the update to 2025-06 cumulative... but was stuck at 20%. I followed the following instructions and now the laptop is stuck at... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by James Woods3, Jun 12, 2025 at 8:07 AM.

  1. Cumulative update stuck


    My laptop was doing the update to 2025-06 cumulative... but was stuck at 20%. I followed the following instructions and now the laptop is stuck at "Preparing to configure..."StartFragment1. Restart or Stop/Start Windows Update Service:Control Panel > Administrative Tools > Services, Right-click "Windows Update" service > Stop, Restart your computer, and Go back to "Windows Update" service > Start.EndFragmentThe Restart went straight to the "Preparing..." message and is now sitting there with that message displayed and the ring? going round and round. It did not give me the option

    :)
     
    James Woods3, Jun 12, 2025 at 8:07 AM
    #1
  2. equoox Win User

    2019-04 Cumulative Update KB4495667 stuck in restart to finish

    My Pc runs Windows 10 Home 64 Bit v 1809

    I noticed that Windows Update has had indigestion with the latest Cumulative Update (2019-04 Cumulative Update for Windows 10 v 1809 for x 64 bases systems KB4495667) which is stuck Requiring a restart to finish installing.

    I have restarted several times with no luck.

    Have also run the Trouble Shooter which could not identify the problem.

    I then checked for updates in case it would offer it again, but all that was listed was 2019-02 Cumulative Update for NET Framework 3.5 and 4.7.2 KB4486553 which has Successfully installed.

    KB4495667 still refusing to do so.


    Cumulative update stuck 1556967822t-2019-04-cumulative-update-kb4495667-stuck-restart-finish-windows-update-re-kb4495667.jpg


    I have downloaded it from from the Windows Update Catalogue ... file windows10.0-kb4495667-x64_a0713c961b994da102ee4a300d2f571ec567af20.msu

    What is the safest thing to do now, do I just double click to install it?

    I am no computer expert so will need easy to follow steps.
     
  3. TomStrong Win User
    Downloading updates stuck at 0%


    Hello everyone, Windows Update has been stuck at 0% every time I've tried in the last couple of days (see screenshot). These are the two updates available:


    • Security Update for Internet Explorer Flash Player for Windows 10 for x64-based Systems (KB3103688).

    • Cumulative Update for Windows 10 for x64-based Systems (KB3105213).


    Cumulative update stuck 54493d1485960957t-downloading-updates-stuck-0-a-clipboard01.jpg
     
  4. Cumulative update stuck

    Cumulative Update for Windows 10 for x64-based Systems (KB3156387) is stuck at 90%

    Hi,

    We appreciate your interest in Windows 10.

    As you are facing issues with downloading and installing the Cumulative Updates on your computer, do not worry we will help you with this issue.

    Do let us know the following to assist you better with this issue:

    • For how long does the update stuck at 90%?
    • Are you using wired/ wireless internet connection on your computer?
    • Have you installed any third-party anti-virus software on your computer?

    This issue might have occurred due to corrupted/ missing Windows Updates components.
    Try few of the below troubleshooting steps and check if it helps.

    Step 1: Disable the third-party anti-virus software and try to create a recovery drive.

    NOTE: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily
    disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

    If the issue still persists, I suggest you to uninstall the third-party anti-virus software.

    Step 2: I suggest you to run Windows Update troubleshooter.

    Windows Update troubleshooter resolves problems that prevents you from updating windows.

    • Press Windows + X, click on Control Panel, select
      Category and then select Large or Small icons.
    • Click on Troubleshooting and click on View all
      in the left pane.
    • Select Windows Update
    • Click on Advanced, check mark
      Apply repairs automatically, and then click on Run as Administrator.
    • Follow the onscreen instructions.

    For more information, refer to the Microsoft support article: Cumulative Update for Windows 10: May 10, 2016


    Hope it helps. Reply to the post with an updated status of installing the update for further assistance.

    Thank you.
     
    Deepika Gowda, Jun 12, 2025 at 8:09 AM
    #4
Thema:

Cumulative update stuck

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