Windows 10: Cursor cannot highlight with Dual Monitors in Outlook

Discus and support Cursor cannot highlight with Dual Monitors in Outlook in Windows 10 Drivers and Hardware to solve the problem; Hello Microsoft. I'm having a SPECIFIC problem with Microsoft software that does not occur with other types of software. I have 2 monitors. A... Discussion in 'Windows 10 Drivers and Hardware' started by IsraelShamir, Dec 27, 2020.

  1. ISRAELSHAMIR
    IsraelShamir Win User

    Cursor cannot highlight with Dual Monitors in Outlook


    Hello Microsoft.


    I'm having a SPECIFIC problem with Microsoft software that does not occur with other types of software.


    I have 2 monitors. A Sceptre 27" and a 32" LG. I have had other dual monitor setups before. The error I'm experiencing is with Microsoft products such as Word and Outlook where I attempt to double click on a word or highlight a word on the 32" Primary monitor and the cursor won't select. This does not happen on the 27" monitor and I can select. EVERY time my computer goes to sleep I experience this error, I have to go into settings and reset the font size to something OTHER than the recommended scale 150% and then flip it back to the recommended size.


    I do not have this problem with other programs. For example, this particular post is being done via Google Chrome and I have no trouble double clicking on a word to select that word on the 32" monitor. I have other programs that do not have this problem. However, I still have the issue with Word and Outlook.


    As you can see, this isn't a driver issue. I think this is a bug with MS programs. Please look into this and get back to me. I've seen other people post about this with no resolution offered by Microsoft. I've given you details on the 2 monitor issue that other folks have not. MS needs to look at this.


    I haven't used my hotmail email in years. Another problem with this thread is that I can't put in my regularly used email so I probably won't know even if you do respond. It would also be nice if you allow responses in the community to something OTHER than a Microsoft email address!


    Thank you,

    A frustrated user of Microsoft Outlook...

    :)
     
    IsraelShamir, Dec 27, 2020
    #1
  2. JANET MONAHAN
    Janet Monahan Win User

    Cursor Disappears with Dual Monitors in Outlook

    I have stumped my IT guys. I am running dual monitors from my Lenovo laptop. I have an external USB mouse and keyboard and don't access the laptop keyboard or touchpad. When typing in Outlook mail, the cursor hides behind the windows on my main screen.
    I cannot get it back to the mail window without dragging it to my 2nd screen and clicking on the task bar on the bottom, which them redirects it over to my Outlook window. Help, please!
     
    Janet Monahan, Dec 27, 2020
    #2
  3. JANEANE CRU
    Janeane Cru Win User
    Cursor Disappears with Dual Monitors in Outlook

    Hi Janet,

    This issue might have been caused by an incompatible mouse driver, or a software conflict. For us to isolate the issue, we would like to ask these questions:

    • What is the build number and version of your Windows?
    • Did the issue happens only in Outlook window?
    • Have you performed an in-place upgrade which was suggested by Kris Ver last March 9, 2018?

    In the meantime, we suggest updating your mouse driver by following the steps given in this article:

    Update drivers in Windows 10    .

    We will wait for your response.
     
    Janeane Cru, Dec 27, 2020
    #3
  4. KRISHNA PRASOBH V
    Krishna Prasobh V Win User

    Cursor cannot highlight with Dual Monitors in Outlook

    Changing cursor exit direction on dual screens

    Hi,



    Thank you for posting your query on Microsoft Community.

    I understand that you are you are unable to move the mouse cursor from left to right when using Dual monitor.

    We will assist you to resolve the issue.

    This issue may arise when the display setting are not set accordingly.

    I suggest you to follow the steps below and check if it helps to resolve the issue.

    • Right Click from Desktop.
    • Click on Display.
    • You will see two monitors connected.
    • Click on the first monitor.
    • Place check mark on make the monitor as main display.
    Hope the information helps. Let us know if you need further assistance. We will be happy to help.

    Thank you.
     
    Krishna Prasobh V, Dec 27, 2020
    #4
Thema:

Cursor cannot highlight with Dual Monitors in Outlook

Loading...

  1. Cursor cannot highlight with Dual Monitors in Outlook - Similar Threads - Cursor cannot highlight

  2. cannot have separate backgrounds on Dual monitor

    in Windows 10 Gaming
    cannot have separate backgrounds on Dual monitor: windows 10, only gives me option to set background for monitor 2, and monitor 2, and both options changes both background. I do not get the option for monitor 1, monitor 2, and both monitors. Why cant i set them separately? One is connected via displayport, and one is connect...

  3. cannot have separate backgrounds on Dual monitor

    in Windows 10 Software and Apps
    cannot have separate backgrounds on Dual monitor: windows 10, only gives me option to set background for monitor 2, and monitor 2, and both options changes both background. I do not get the option for monitor 1, monitor 2, and both monitors. Why cant i set them separately? One is connected via displayport, and one is connect...

  4. cannot have separate backgrounds on Dual monitor

    in Windows 10 Customization
    cannot have separate backgrounds on Dual monitor: windows 10, only gives me option to set background for monitor 2, and monitor 2, and both options changes both background. I do not get the option for monitor 1, monitor 2, and both monitors. Why cant i set them separately? One is connected via displayport, and one is connect...

  5. Cursor highlight delay adjustment

    in Windows 10 Gaming
    Cursor highlight delay adjustment: I'm looking for a very specific setting that noone cares about except for people who work with text 100% of the day, like programmers or translators the latter being myself. Specifically, it's the duration of delay when you press ctrl+shift+right arrow somewhere in the text...

  6. Cursor highlight delay adjustment

    in Windows 10 Software and Apps
    Cursor highlight delay adjustment: I'm looking for a very specific setting that noone cares about except for people who work with text 100% of the day, like programmers or translators the latter being myself. Specifically, it's the duration of delay when you press ctrl+shift+right arrow somewhere in the text...

  7. Color of highlighted cursor

    in Windows 10 Customization
    Color of highlighted cursor: How to change color of highlighted cursor row in the "File Explorer"? The default colors are not very visible to me. I need a yellow background and a black text. See picture below... [ATTACH]...

  8. Cursor Clicking Where it Isnt Dual Monitor

    in Windows 10 Customization
    Cursor Clicking Where it Isnt Dual Monitor: Hi, so I set up a dual monitor and everything on each monitor is fine, until I open my game I'm trying to play. I open my game valorant, and I try pressing the play option, but instead it presses more to the left of my cursor is instead. Example,...

  9. Dual monitors

    in Windows 10 Installation and Upgrade
    Dual monitors: So I recently purchased a mid tier gaming pc and I'm having difficulty getting my second monitor to work. I know both monitors are in perfect working condition so that's not the problem. In display settings the computer is telling me that is recognizes 2 displays and I can...

  10. Cursor automatically highlighting

    in Windows 10 Support
    Cursor automatically highlighting: The way my cursor highlights when I try to click between characters or insert something has changed. I may have inadvertently done it but I don't know what it was I did. It automatically shades whatever is next to it. How can I undo this? Help and Thank you for any answers. I...