Windows 10: Cursor dissappears in Edge and Internet Explorer

Today, I noticed that my cursor/pointer dissappears whenever I'm using a Microsoft browser. As soon as I scroll, the cursor dissappears. Then I have to swipe the touchpad again to get it to show up again. This does not happen in the Chrome browser or any other application on my computer. Please tell me how to have my cursor stop dissappearing whenever I scroll in Edge or IE.


I just installed the brand new update released today for Windows 10 (KB4512941), so I'm wonering if that's the issue.

:)

 

cursor dissappeared

Thank you both for your prompt replies, I tried all steps listed, some I had tries previously but I still tried them again, but still no cursor.

Do you have any other suggestions?

 

Internet Explorer and Microsoft Edge unable to load any webpage

Hi Nemanja,

Thank you for posting in Microsoft Community.

We understand your issue with Internet Explorer and Microsoft Edge browsers dysfunctional on Windows 10 and I'd certainly help you to resolve the issue.


This happens, when the Internet Explorer and Microsoft Edge browser files are corrupted or due to incorrect settings.

Share this information to assist you better.
• Do you receive any error code/message?

• Is there are any update pending or failed to install?

• What are the troubleshooting steps that you have already tried?


I suggest you to follow the steps below and check if it helps.

Step 1: Windows 10 has a built-in troubleshooter to check and fix issues with Internet Explorer. I would suggest you to run this troubleshooter to check if the issue is
with your Explorer.

Refer these steps:

• 
  Press Windows key +X, select Control panel.
  
• 
  Change the view by option on the top right to Large icons.
  
• 
  Click on troubleshooting and click on the view all option on the left panel.
  
• 
  Run the Internet Explorer performance troubleshooter.
  

And also refer the link below and check if it helps.

http://windows.microsoft.com/en-in/internet-explorer/ie-crashes-stops-working#ie=ie-11



Step 2: I suggest you to reset the Internet Explorer and check if it helps.

Refer the below article and check if it helps.

http://windows.microsoft.com/en-us/internet-explorer/reset-ie-settings#ie=ie-11

Reset Internet explorer disclaimer:

Disclaimer: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer
Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature.



Step 3: Clear caches and cookies

• 
  Open Microsoft EDGE.
  
• 
  After that click on (…) “More action” option which is visible at top right side of the browser and you will see “Settings” option.
  
• 
  Under “Settings” scroll down and you will see a button “Choose what to clear” under “Clear browsing data” option.
  
• 
  Once you click on this option you will see list of feature, Select Cached data and file.
  
• 
  Here you need to check the option you want to clear and click “Clear” button.
  

Please refer to the suggestions of Abdul_Malik, replied on October 21, 2015, to fix your issue with Microsoft Edge browser.

Microsoft edge is not working properly:

Microsoft edge is not working properly..


Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Internet Explorer as well as Edge crashes multiple times

Hi Eric,

Thank you for posting your query on Microsoft Community. Let me assist you.

I understand you are facing crashing issues on both the Edge browser as well as Internet Explorer. This might be due to corruption on the browsers. I suggest you to clear and reset the browser settings and check if it helps to resolve the issue.

I suggest you to try the steps provided to reset Internet Explorer, in the link below.

http://windows.microsoft.com/en-us/internet-explorer/reset-ie-settings#ie=ie-11

Disclaimer: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer
Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature.

Further try resetting Edge and check if it helps to resolve the issue.
Refer the steps below to reset Edge.

Steps:-

1. First of all launch Microsoft Edge Browser.

2. After that click on “More action” option which is visible at top right side of the browser and you will see “Settings”
option.

3. Under “Settings” scroll down and you will see a button “Choose what to clear” under “Clear browsing data” option.

4. Once you click on this option you will see list of feature like

• Browsing History
• Cookies and saved website data
• Cached data and file
• Download history
• Form data
• Password.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.