Windows 10: Cursor freezing issue on Windows 11

I am writing to report a problem with my laptop. The cursor freezes randomly, and I can only use the keyboard to navigate. The only way to unfreeze the cursor is to restart the laptop, which is very inconvenient and time-consuming. I have tried updating and reinstalling the driver for the touchpad, but it did not solve the issue. I have also scanned the laptop for viruses and malware, but nothing was detected. Please advise me on how to fix this problem as soon as possible. It is affecting my work and productivity. I appreciate your assistance and cooperation. P.S. The model of my laptop is

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Issues with the cursor freeze in windows 10

Original Title: Cursor freeze

I've upgraded 5 systems so far to Windows 10. But 3 times I've tried to upgrade an Asus K72F-A1 laptop and each time the cursor will freeze and a hard reboot is required. When the system comes back up the cursor is still frozen and the system is useless
until I reinstall the Win 7 image. I've tried wiping my disk and installing a clean Win 10 and I've tried all the online "suggestions" I've found for fixing this but nothing so far will work.

 

Issues with the cursor on Windows 10

Hi,

I realize that you are facing issues with the cursor on your PC. I will try to help you with this issue.

• 
  Did you make any changes to the cursor settings prior to this issue?
  

Follow these steps to make changes to the mouse pointer settings:

• 
  Press Windows key + I to get the Settings screen.
  
• 
  Click Devices and click on Mouse and Touchpad.
  

If need be then you may also click on additional mouse options to make necessary changes.

Once this is done close all windows and restart the computer to check if that helps.

Keep us informed to help you further.

 

Hanging cursor

Hi,

There are several reasons why the cursor doesn't respond. One of which is due to a faulty pointing device. To isolate the issue, kindly answer the following questions:

• Does the whole system freeze or just the cursor?
• Are you using the laptop's touchpad or an external pointing device?
• Were there any changes made to your laptop prior to the issue?
• What troubleshooting steps have you done so far?

We're looking forward to your response.