Windows 10: D:\ Desktop is unavailable

Today i got on my PC and my desktop was empty. Everything on my D drive hard disk is not accessible. When I try to open something thats on it a window pops up that says "D:\the folder is unavailable. If the location is on this PC, make sure the device or drive is connected or the disc is inserted, adn then try again. If the location is on a network, make sure you're connected to the network or Internet, and then try again. If the location still can't be found, it might have been moved or deleted." Also the icon for the hard disk disappeared after some time and the only storage place I have is my SSD. My desktop, videos, documents and images folders are on the D drive and I can't access anything in them. Does anyone know what caused the problem and how to fix it?



:)

 

Desktop is unavailable

Hi Tina C-Felli,

Thank you for writing to Microsoft Community Forums.

• Could you please help me with the make and model of the computer?
  

I understand how something like this can really try your patience and I appreciate the time you have taken to resolve this issue. Desktop unavailable location which indicates an incorrect desktop location. Because system files gets
corrupted. When the desktop location not available happens, you'll be presented with a blank desktop displaying no data and files.

I would suggest you to follow the troubleshooting steps as mentioned below:

Step 1: Download ISO.

1. Open Task manager with ‘Ctrl+Shift+Esc’ and click on more details.
   
2. Go to File Tab >Click on ’Run a new task’> type:
   Iexplore. (Note: we will have to run each task in Admin Privilege, check the option ‘Create this task with Administrative privileges’).
   
3. Choose the Gear (Options) > Select Developer Options (F12) >in the bottom select Emulation Option.
   
4. Under Emulation Options: Change the User agent string to "BingBot" to receive the ISO DL prompts on the site instead of MCT.
5. In the browser download
   windows 10 from Microsoft website.
   

If you are not connected to internet, I would suggest you to
create
a bootable media using another computer and do a repair on the affected computer using a flash drive.


Step 2: Back up the data.

1. After downloading the ISO, Open Task manager with ‘Ctrl+Shift+Esc’ and click on more details.
   
2. Go to File Tab >Click on ’Run a new task’> type:
   Notepad.exe (Note: we will have to run each task in Admin Privilege, check the option ‘Create this task with Administrative privileges’.
   )
3. Go to File> select Open > select the C drive and go to
   Windows.old or Users folder. Remember to change the dropdown in the Notepad.exe File, Open from Text Documents (*.txt) to All Files (*.*) to ensure that you can see all files on the machine.
4. Verify if all files are safe before proceeding, and you can take the back up of files by connecting other external drive or USB. (Make sure you do not use the USB which has Windows 10 downloaded on it.)
   

Note:
While performing these steps there might be a risk of data loss. You may take a backup of the data before reinstalling the OS.

Step 3:
In-place upgrade.

1. Open Task manager with ‘Ctrl+Shift+Esc’ and click on more details.
   
2. Go to File Tab >Click on ’Run a new task’> type:
   Notepad.exe. (Note: we will have to run each task in Admin Privilege, check the option ‘Create this
   task with Administrative privileges’.)
3. Plug in the external USB or flash drive where Windows 10 is downloaded.
   
4. Run Setup.EXE, proceed with the onscreen instructions. For more information, refer the steps provided by
   PaulSey… on How
   to perform an In-place Upgrade with Windows 10 Step-by-Step Guide.
   

If you would like me to provide additional advice, simply respond to this thread. I will get notified and I’ll reply to you as soon as I can.

Hope it helps.

Roohi Taj S

Microsoft Community - Moderator

 

My Users Desktop is unavailable -

Win 10 is not recognizing the drive this (Desktop) is on (D:\Users\xxx\Desktop is unavailable.

 

Wireless mouse "driver is unavailable" issues

Hi,

The error Driver is unavailable means that there is no available driver installed for your mouse that’s why it is not working. We suggest that you check the mouse driver from the device manager. Follow the steps below:

• Open Device Manager.
• Look for Mice and other pointing devices and click it to expand.
• Check if there is a driver for the wireless mouse.

If there is none, we suggest that you visit the manufacturer’s website of the mouse and download then install the latest mouse driver compatible to Windows 10.

Get back to us if you need further assistance.