Windows 10: Damaged USB receiver for my wireless keyboard and mouse

The USB to my wireless keyboard and mouse is damaged. How do i get it replaced?

:)

 

Wireless Bluetooth Keyboard, Mouse, and USB receiver

Microsoft Wireless Bluetooth Keyboard set.
Includes: Keyboard, mouse, and usb receiver and everything is wireless.
Bought Originally at Fry's Electronics for 150 and i have no need of it since i got a 300 dollar Logitech Set. Official Link: Computer-Tastatur kaufen – Bluetooth-Tastatur - Microsoft Store

Asking price $80 OR 1gb 184-pin DDR ram

 

Can I replace USB receiver for my wireless Microsoft mouse and keyboard?

My USB receive was damaged, can I buy a replacement USB receiver for my wireless Microsoft mouse and keyboard?

 

USB connected wireless keyboard and mouse not connecting.

As Canadian Tech suggests, confirm that you have fresh batteries in the keyboard and mouse. There should be a light on each of those devices that will indicate that the device is powered on.

What is the make and model of the keyboard/mouse combo?

Is the "USB receiver" the one that came with the wireless keyboard and mouse?

In general, wireless keyboard/mice will only work with the receiver that comes with them. If you just purchased this hardware, and nothing happens when you insert the USB receiver into a USB port on your computer (i.e., do you hear the "bong" USB connect
sound?), first try all of the other USB ports. If still no joy, the hardware is likely defective and you should contact the vendor.

You can double-check whether the problem is the keyboard, mouse, or receiver as follows:

• Open Device Manager (click Start, type Device Manager into the Search box, and press Enter)
• Double-click "Universal Serial Bus Controllers" to expand the category
• Make a note of the items in this category; there may be quite a few -- if you don't think you can remember all of the names, just count how many items there are
• Connect the USB receiver for the keyboard/mouse to a USB port
• You should here the USB-connect sound and another item should appear in the "Universal Serial Bus Controllers" category
• Although it shouldn't be necessary, if you don't see an additional item, click "Scan for hardware changes" in the Device Manager "Action" menu
• If you don't see the new item, either the USB port or the USB receiver is defective.

Example: