Windows 10: Data files not saving correctly [File names but zero byte files]

Ok

Got control of the whole disk back using
http://www.thewindowsclub.com/fix-fa...-the-container

Now I'm back to my original state and problem with the program not saving to the preset location in my first post.

I can manually edit, copy paster, delete folders in the files location. But the program itself, which is a plugin container program (installed with fill admin) runs inside the host DAW program which is installed and runs with full admin rights.

So still unable to save to the relevant preset location

See the videos below "Soundtoys Workaround" towards the 3 min mark onwards

https://drive.google.com/open?id=0B7...0ZMWHROcHozN1k

 

This is even if you run the main application with administrator rights (right-click and Run as Administrator) ?

 

Yes thats correct everything is installed with admin rights and Cubase has run this program as admin selected so always admin.

I believe it's to do with the soundtoys preset folder location.

It installs it at c:\users\public\documents\soundtoys.

However when launching it throughs up an error stating cant find where it expects it and blacklists (wont load) the plugins.

However by physically moving the soundtoys preset folder (not hard linking or anything like that, a direct cut and paste) to a self created folder and subfolder director to

e:\users\public\documents\soundtoys.

The main program is a Digital Audio Workstation; Cubase whch hosts plugin programs such as Soundtoys.

I have submitted a support ticket to soundtoys. They got back to me last week requesting the error message. Not heard anythng since and sent them the video links yesterday.

 

Try clicking on Change settings for all users and then check the Run as Administrator box. It may be better.

 

Was worth a shot, no luck unfortunately.

 

I've come to the conclusion that this is either an issue with Soundtoys (software coding) or a redundant hardlink string corruption in my reg.
Its stranbge that the software installs the preset data to
c:\user\public\soundtoys
but expects to see it in the
e:\user\public\soundtoys
and then makes the data visible but not editable.

 

Why don't you open Registry Editor (regedit) and then find and replace E:\user\public'soundtoys with C:\user\public\soundtoys. This could fix your problems.

 

Found the entry e:\user\Public\PublicDocuments\ in registry, only one instance


Changed to as you can see.
No luck still throwing up the error message.

 

I meant to change the path of soundtoys from E to C. I hope you didn't do something wrong.

 

No it s all good. Swapped it back.

Switching the soundtoys folder to the C drive location doesn't work. The plugins dont load, they inexplicably look for them in
E:\User\Public\Documents\Soundtoys\Soundtoys 5
even though the installer places them
C:\Users\Public\Documents\Soundtoys\Soundtoys 5
I've searched the registry for
all public documents loactions
Soundtoys locations
Each individual plugin name
Nothing of relevance.
I've used JunctionLinkMagic to check all junction points and symbolic links are not interfering with the relevant parent and child folder.
Nothing.
No response from soundtoys yet! *Sad

 

Maybe then you have to change the path from your application. See the application settings or the plugin settings.

 

Good thought, looked into it. It defaults to the user directory when saving anyway. Which is oddly on the E drive not the C drive where the installer places it
Ive emailed their support again. Happy for them to log on with Teamviewer see if they can see whats happening. Can only wait.
Im of the opinion there something cross-wired in their coding when installing. They asked for a screen shot of the error a few weeks back, silence since.

 

How this E drive came upon? Did you ever move your home folder to another drive?

 

Not to sure what you mean by home folder.
As far as I recall I did have a symbolic link at one time. When the issue arose deleted it.

This led me to check the registry and jelly link.
After deleting the public folders on the e drive and uninstaaling the soundtoys plugins nothing appears to show for the location,e public folders or soundtoys in the registry.

 

Apparently some traces were left in Registry causing your problems. If this is not a very big trouble, I would try to uninstall completely the application, removing all traces with an uninstall utility, and then install it again. But I guess it would take a whole day, so I don't know if it's worth it.