Windows 10: Date and Time, and Time Zone

I am having some difficulty updating my Windows 10 Mobile Phone. I am able to download and installed a new update on my Windows 10 Mobile Phone, however, I am always getting the following error message after I restart the phone: "we are having problem updating you phone because of date and time, and time zone, make sure to set the date and time, and time zone correctly."


All of mine device are set up on the (UTC-05:00) Eastern Time (US & Canada), and they all work well. Just mine Windows 10 Mobile Phone I am experiencing this issues with.


It was the same time zone I had it on when I first configurated it.


Can anyone help?




Thanks...

:)

 

Time Zones

Hi,

Thank you for posting your query in Microsoft Community.

We would be glad to help you with the issue you are facing today. I understand the difficulty with the problem, it would be helpful if you could reply to these questions to assist you further.

• What is the make and model of your computer?
• Since when are you facing this issue?

Time Zone will not change automatically while you travel. If you want to change the Time Zone for your computer, you will have to change manually.

Only the live tiles like Weather, News, and Sports have the ability to change with the location.

• Go to control panel.
• Click on "Clock, Language, and Region
• Under "Date and Time", click on "Change the Time Zone"
• Under "Time Zone" click on "Change time zone
• Under "Time Zone, click the current time zone, and select your actual time zone
  • Click OK and you are done.

Hope this helps in resolving the issue. If issue persists, do get back to us. We will be happy to assist you.

Thank you.

 

Date and Time

Hi Roman,

Thank you for posting your query on Microsoft Community.

I understand your inconvenience. We will assist you with it.

I suggest you to change the Date and Time format from Control Panel and check. Also select the time zone as UTC-5.00 Eastern Time.


After changing the setting, I suggest you to set “Windows Time” service as automatic. Follow the steps provided below.

• Press Windows logo Key + R key.
• Type services.msc
• Right click on Windows Time service.
• Select Properties.
• Under startup type drop down, change it to Automatic.
• Click on Apply button and OK button.

Restart your computer and check.

Hope this information is helpful. For any further query, feel free to contact us.

Thank you.

 

Fluctuating Time Zone Setting

Hi,

Thank you for posting your query in Microsoft Community. Apologize for the inconvenience caused to you.

I would suggest you to check if the values for “set time automatically” and “set time zone automatically” under Date and Time settings are “ON”. If not, then suggest you to make the vale to “ON” and check for the status.

If the issue still persists, follow the steps provided below:

• Press Windows key + R, type services.msc and press Enter.
• Locate Windows Time from the list and double click on the service.
• In Genereal tab, set the Startup type to Automatic.
• Click on Apply and OK.

Hope the information is helpful. Feel free to write to us for any other assistance with Windows, we’ll be glad to assist you.