Windows 10: dead computer - need bit locker PW to access hard drive

spilled water on my 1 yr old Lenovo ThinkPad and it's confirmed - it's toast! Had Best Buy remove the hard drive to try to recover files, but they need a bit locker PW to access. I have no idea what it is and obviously I can't following many online instructions to use my computer to find the PW. What now? anyone want a 4lb paperweight! :-(

:)

 

Problem starting computer with Bit Locker turned on

Turned on Bit Locker on wife's desktop and had no problem encrypting the drives. Recently, when starting up computer, computer shows blue screen for entering password to Bit locker and immediately shuts down after entering only a few of the characters.
This will go on 3 or 4 times before it stays on long enough to enter password and computer will then start up normally.

I'm turning off Bit Locker until I can figure out where the problem lies.

Computer is Dell Inspiron 3847 with quad core i5 processor. Using Windows 10 Pro, version 1607. Hard drives are two 2TB Seagate drives and a 4 TB Seagate backup drive. All updates are current.

Any suggestions for clearing this problem will be greatly appreciated.

 

External Hard Drive (WD Elements) is visible in PW but not in explorer


followed steps..

the partition displayed as below...





as advised I selected "list".. and for a long time it was like this..

 

Windows 10: How to hardware encrypt using bit locker without TPM.

Hi Ajit,

I realize the inconvenience you are experiencing with encrypting the hard drive on Windows 10.

This issue might be due to problems with change in group policy settings for bit locker.

To assist you better, please provide us the below information:

• Have you created any system restore point on the computer prior to the issue?

I suggest you to manage the bit locker settings in the group policy settings by following the below link and check if it helps.

First before performing any changes in Bit locker settings, I suggest you to create System Restore point on the computer. So that we can restore back to previous Windows state if any issues occurs.

http://windows.microsoft.com/en-us/windows-10/create-a-system-restore-point

I suggest you to refer to the below Microsoft Help Article about managing bit locker settings in the Group policy settings and check if it helps.

http://windows.microsoft.com/en-GB/windows7/What-Group-Policy-settings-are-used-with-BitLocker

Reply to us with the information, so that we can assist you better.

Please get back to us with an update on bit locker issue, we will be happy to help.

Thank you.