Windows 10: dead desktop

Hello. This morning, after turning on the laptop, it's a Dell G15 Ryzen Edition, I noticed a problem, the laptop turned on normally, I can move it but I can't click anything, none of the buttons on the keyboard work, I can't do anything, as if the desktop was a photo, not a desktop. I need help

:)

 

fllckering desktop

Hi Yvonne,

To resolve your issue with flickering desktop, we suggest that you update your display drivers with the steps listed below:

• Right-click Start, then select Device Manager.
• Expand Display Adapters to find the name of your device.
• Right-click the device and select Update Driver Software.
• Follow steps to update display drivers.

Update us on the result.

Regards.

 

windows 10 deleted my desktop files

Step 1 - I upgraded to Win 10 and lost all my files on Desktop.

Step 2 - Found the files in Network - USers- Desktop

copied all files again to desktop.

Step 3- Restarted my machine again and lost desktop files again.

Step 4 - As suggested did the following as listed below but dont find my files.

• Press “Windows + E”, open This PC/Computer
• Open Local Disc C, open Windows.old
• Click on Users, select your User name
• Go to desktop folder

Cant find my files. Why is Win 10 deleted files again and again from Desktop ?.

 

Internet .. Dead!

Hi Sid,

Thank you for using Windows 10.

We understand your concern suggest you to perform the following methods and check:

Method 1:

Run the Network Troubleshooter and check if that helps.Here is the steps:

• 
  Click on Start button and type
  Troubleshoot and select Troubleshooting.
  
• 
  Click on Network and Internet, click on
  Network Adapter.
  
• 
  Follow the onscreen instructions.
  

Method 2:

Update the Network Adapter driver. Here is the steps:

• 
  Press Windows+X key on your desktop and select
  Device Manager.
  
• 
  Locate Network drivers, expand, right click and click
  on Update.
  
  If it doesn’t help, then I would suggest you to
  uninstall and re-install the Network Adapter drivers
  in compatibility mode. Here is the steps:
  

• Go to your manufacturer’s website
  and download the Driver’s setup file for your computer.
• Press Windows Key + R on your desktop screen to go to run box.
• Type devmgmt.msc and hit Enter.
• Under Driver, expand, then right click and select
  Uninstall.
• If you are prompted to Confirm then Confirm.
• Go to the location where you had saved your downloaded setup files of the drivers and
  right click, then select Properties.
• Select Compatibility Tab.
• Place a check mark next to Run this program in Compatibility mode and select the operating system accordingly from the drop down list.
• Let the driver to install and then check the functionality.

Keep us informed about the status of the issue and let us know if you need further assistance and we’ll be happy to help you.