Windows 10: dear sir i bought a laptop when i setup it its asking a work account or school account what...

dear sir i bought a laptop when i setup it its asking a work account or school account what to do i cant setup my pc please help me soon*Moved from feedback.

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Onedrive asking to sign in to a school account

Hello,

A few years ago, I lost access to my school email and had to create a new personal email for windows. My files sync fine with the new email, but once a day, I get a prompt asking me to sign into sharepoint and when I click the button to sign in, the only option I have is for the school account which I don't have access to. I deleted everything that started with Microsoft Office from credential manager that didn't have my personal email in the username field, ran the command C:\Program Files\Microsoft OneDrive\onedrive.exe /reset to reset onedrive, and uninstalled/reinstalled onedrive to no avail.

Does anyone know what I missed here or why my school account is still connected?

EDIT: I saw a SSO_POP_User credential that I missed in credential manager. Maybe that will fix it. I just unlinked and link my account and wasn't prompted to sign in; however, when the select an account prompt comes up, the school email appears in the list of options.

 

Unlink School Account

You don't have to worry about your school account linked to your laptop. As long as it is not listed under "Access Work or School" it is fine.

 

How to sign in without a work or school account

I followed the steps and got the command prompt to work but nothing changed it still asks for a school or work account