Windows 10: Debugging Performance issues on Windows 10

Hello I am trying to figure out how to debug Windows 10. I am experiencing issues with latency and also with system performance. I think alot of it is being caused by a windows filter driver that is loaded on the device. I have looked at using windbg but I get an error when trying to run it that secure boot is preventing it. This is driving me mad. If anyone could point me in the right direction I would be thankful.

:)

 

Win10 Slow boot time. Help debug with Windows Performance Analyzer

Hi,

I think that the issue is caused by the "Generic HDD SCSI Disk Device" driver





you have 8 disk drive attached to your computer:

1. Samsung SSD 860 EVO 500GB
2. Samsung SSD 850 EVO 250GB
3. ST4000DM004-2CV104
4. TOSHIBA DT01ACA200
5. WDC WD20EARX-008FB0
6. Generic HDD SCSI Disk Device
7. Seagate BUP BK SCSI Disk Device
8. Kingston DT Elite G2 USB Device

I would suggest you uninstall the Generic driver from the device manager;

• Open device manager and display the hidden devices;
• Generic "HDD SCSI Disk Device" under disk driver and uninstall it.

 

Performance issues with File Explorer in Windows 10

Hello,

Thank you for your reply, appreciate the time taken by you in keeping us updated on the status of the issue.

As the issue still persists, I suggest you to try the below steps and check if this helps.

I would suggest you to perform System Maintenance troubleshooter on the computer and check if it fixes the issue.

Please follow the steps to perform System maintenance check to improve performance of the computer:

• 
  Press Windows and x key together and select Control Panel.
  
• 
  Click on Troubleshooting.
  
• 
  Click on View all on the left side panel.
  
• 
  Click on System Maintenance and follow the onscreen instructions.
  

I also suggest you to install the latest Windows updates and check.

Windows Update helps keep your computer up to date with the latest system updates and drivers. You can check Windows Update manually to help ensure you have the latest updates.

• 
  Hit Windows Key and type
  
• 
  Type Windows Updates
  
• 
  Click on Windows Updates
  
• 
  Click on Check for updates
  and install the latest windows updates.
  

Hope this helps. Please do let us know if you need any further assistance.

 

Issues with the performance and the connectivity in Windows 10

Hi Krishna,

Please answer the below questions to assist you better.

1. When you say “connectivity” what is the exact issue you are facing?

2. Did you make any changes in the settings of the system prior to this issue?

As you say that the system is slow and the file explorer doesn't responds well i suggest you to perform the System Maintenance troubleshooter which improves the performance of the computer. Follow the below methods and check if it helps.

Method 1: Run the System Maintenance troubleshooter

Please follow the steps to run System Maintenance troubleshooter on the computer:

• Type “Control Panel” on the search box.
• Click on Troubleshooting.
• Click on View all option on the left side of the Windows.
• Click on System Maintenance option.
• Click on Next and follow the onscreen instructions to troubleshoot the issue.
• Check if it has improved the performance.

If you are facing issues with the connectivity I suggest you to refer the Microsoft article and perform all the troubleshooting steps and check if it helps.

Fix network connection issues

Fix Wi-Fi connection issues in Windows - Microsoft Support

Hope this helps in issues with the performance of the computer and the connectivity.
Please do let us know if you need further assistance, we’ll be glad to assist you.